Changelog
On-call in Microsoft Teams
On-call functionality is now available to our Microsoft Teams users.
September 17, 2024
Incident trends
Incident trends will proactively highlight what’s important in your incident data so you know where to dig in further. Figure out exactly which parts of your incident response process need attention without sifting through the data yourself.
September 10, 2024
Workflow templates & manual triggers
We've added 25 new workflow templates, and also introduced manually triggered workflows.
September 6, 2024
Escalations without incidents
Escalate to anyone, from anywhere, whether you have an incident or not.
September 3, 2024
Policy templates
It’s now even easier to get started with policies, and get a configuration you’re confident in the first time round.
August 28, 2024
Microsoft Teams
Introducing incident.io for Microsoft Teams, bringing seamless incident management directly to your team collaboration platform.
August 26, 2024
Insights comparison view
Simplify your monthly and quarterly reporting to level up your incident management.
August 23, 2024
New Zoom integration
We’ve now made our integration even richer, showing when a call is active, who’s on the call, and when the call is finished in the channel and on the incident timeline.
August 22, 2024
AI in the dashboard
We've brought the magic and ease of suggested summaries and follow-ups into the dashboard.
August 20, 2024
Kanban view
Introducing the Kanban view: a completely new way to visualise and manage your incidents.
August 15, 2024
Policy exemptions and thresholds
Introducing flexible policies to automate tracking and ensure timely completion of follow-ups, post-mortems, and debriefs.
August 13, 2024
Easier on-call: streamlining your setup
We’ve had a busy couple weeks improving incident.io On-call. While we like to ship big features, we’ve lately taken some time to sweat the details.
August 9, 2024
Sync follow-ups created during the post-mortem
Tracking your incident follow-ups is now even easier.
August 6, 2024
Build your Catalog in minutes
Get started quickly with our new onboarding wizards, designed to streamline and simplify your setup process.
July 30, 2024
Holidays in On-call schedules
Arranging cover for holidays has just become a lot easier: you can now bring public and personal holidays in incident.io to view them directly in your On-call schedules and easily arrange cover!
July 23, 2024
Build your Catalog quickly with AI
You can now quickly populate your Catalog by using AI to suggest likely values.
July 16, 2024
More complex escalations: Round robin, page everyone, and more
Upgrades to our escalation paths
July 11, 2024
Multiple streams for enhanced communication
Manage large scale incidents by breaking the work down into streams with their own Slack channels and calls.
July 9, 2024
Manage schedules and overrides from your mobile device
On-call schedules, overrides and cover-requests are now available on iOS and Android.
July 2, 2024
Exclude weekends from your incident policies
You can now choose whether or not to exclude weekends from your policies
June 25, 2024
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