Register now: Why you’re (probably) doing service catalogs wrong
Register now: Why you’re (probably) doing service catalogs wrong
October 8, 2024
When migrating to a new On-call tool, you want to understand how prepared your team is to start receiving pages and be reachable when needed.
We have now introduced On-call readiness insights to help you track your migration and onboarding of new responders going on-call. At a glance, you can see responder adoption with different notification methods:
You’ll also be able to drill down into individual responder setups so that you can contact the right people if necessary.
Understanding when and how your alerting system fires can help you configure it more effectively, reducing unnecessary noise. This can lead to happier and more productive teams—for example, reducing the amount of times they get woken up in the night for flaky alerts.
We've now introduced Alert insights to help you better understand the impact of your alerts on your organization. Alert insights will let you see how your alert volume is evolving over time, as well as identify which alerts are particularly noisy, or which alerts you’re constantly declining.
These insights will help you understand where you might need to invest time to improve team and product health.
Ready for modern incident management? Book a call with one our of our experts today.