On-call schedules to fit around your team
From simple single-team rotations to shadow schedules and follow-the-sun, our on-call product handles any configuration without manual workarounds.
On-call
Modern on-call your team will love
On-call with powerful alerting, flexible schedules, and reliable paging, so your engineers focus on building, not building workarounds.
A command center for on-call alert routing
Gone are the days of hacks and unmanageable configuration. On-call routes alerts by team, service, or anything else that makes sense.
We have over 40 alert sources ready to go, plus the ability to roll your own via HTTP.
The paging upgrade your team has been asking for
Tame noisy alerts with modern on-call, route them where they belong, and give engineers the context to fix things fast, without killing your team’s mojo.
So good, you’ll break things on purpose
On-call management system built to reduce burnout, minimize noise, and help your team respond to incidents faster.
Built to make your life better
From cleanly enriched alerts to a modern mobile app design, incident.io on-call is built to be simple, intuitive, and efficient.
Slack group sync
So you can loop in all the right people at once
Flexible routing
To notify the right people at the right time
AI alert intelligence
To reduce noise for your team
Automated alert naming
So you don’t waste time reading nonsense
Holiday feeds
So you always know who’s out of office
Shadow scheduling
To make onboarding a breeze
We’re up, when you’re down
Millions of alerts delivered with 99.99% reliability—so you never miss a critical moment.
Read the whitepaper
Switch on-call systems without disruption
Engineering teams from 2 - 2000 have migrated to incident.io On-call, we help you every step of the way.
Migration tools
Connect directly to your existing paging tools and instantly import your schedules and escalation paths. Dual-run safely until you're confident to fully switch.
API and Terraform support
We speak the same language as your SRE. Easily configure your on-call systems programmatically using our API and Terraform support.
We’ll hold your hand
Enterprise customers get access to our experienced customer team, who can ensure their migration is smooth and customized to their team structure.
On‑call FAQs
You have questions about on-call management, we have answers.
“In the time that it had taken us to get one vendor to respond to our product feedback, incident.io had shipped four features we requested. Internally, we had a meeting, and I think we said something like, 'Wow, they are super hungry'.”
Jeremy Tinley
Principal Systems Architect
“incident.io saves us hours per incident when considering the need for us to write up the incident, root cause and actions, communicate it to wider stakeholders and overall reporting.”
Braedon Gough
Site Reliability Engineer
“One of the improvements that incident.io has brought to our incident response processes is the reduction of that cognitive overload. It’s one tool … It's in the same context.”
Adrián Moreno Peña
VP of Engineering
“We wanted something that had the UX and ease of use that an engineer across Netflix could pick it up, could run with it and didn't need explicit training... even if it's 3AM, it's the first time and it would just feel natural.”
Hank Jacobs
Staff Site Reliability Engineer
“If I could point to the single most impactful thing we did to change the culture at Airbnb, it would be rolling out incident.io and democratizing incident response.”
Nils Pommerien
Director, SRE
“The team behind the product are excellent. Being able to speak directly with Product Owners & Engineers makes a world of difference in our partnership with incident.io”
John Paris
Principal Systems Engineer
So good, you’ll break things on purpose
Ready for modern incident management? Book a call with one of our experts today.
We’d love to talk to you about
- All-in-one incident management
- Our unmatched speed of deployment
- Why we’re loved by users and easily adopted
- How we work for the whole organization
