Less expensive than a bad outage.

Improve incidents at your organization today. Find a plan that suits you.

Save 20%
Starter Plan

Ideal for small teams and startups

per responder per month
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Most popular
Pro Plan

Incident management for high growth startups and scaleups

From $10k per year
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Enterprise Plan

Advanced incident management for larger organizations who need a tailored end-to-end solution

Pricing tailored
to your needs
View plan info

Plan Comparison

Compare our different plans to see which option is the most suitable for your needs.

Product features

Custom Fields



Status pages


API & webhooks

Incident Types

Advanced Insights

Private Incidents


Audit logs

Custom user roles

Custom post-incident tasks

SSO using SAML


Slack Enterprise Grid support

Support and implementation
Response SLA
Service Level Agreement
Dedicated Customer Success Manager
Training calls
Custom implementation sessions
Sandbox Environments

Procurement process
Master Services Agreement
SOC2 Report
Payment and terms
Included responders

Additional responders
Volume discounts
Minimum term
Pay monthly
Pay yearly
Pay by credit card
Pay by bank transfer

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What customers are saying
"One of the unexpected benefits of switching over to incident.io is that we’ve managed to get different groups within our organization to manage incidents. Now teams are empowered to set up incident channels and feel more confident knowing that there’s automation to help guide them the entire way."
Jeremy Tinley
Jeremy Tinley
Principal Systems Architect
"We realized that we already have an app, incident.io, to log incidents. Why not just use it to keep everything in one place? We can extract all the reports we need and manage any response actions in a single location."
Elizaveta Shevchenko
Elizaveta Shevchenko
Technical Support Lead