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The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Article

Design Details: On-call

An in-depth look at some of the design decisions we made to make going on-call with our new app a more human experience.

Tom PettyPicture of Tom Petty

Tom Petty

6 min read
Article

How to deal with alert fatigue head-on

Alert fatigue is a real issue that affects people holding the pager. Here, we explain how you can address it proactively before it spirals into a bigger issue.

incident.ioPicture of incident.io

incident.io

10 min read
Interview

Advice for building an incident management program

Recently, we chatted with Jeff Forde, Architect at Collectors, to get his perspective on how organizations can build better incident management programs. Here are the main takeaways.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

5 min read
Podcast

The Debrief: How to level up your incident management program with Jeff Forde of Collectors

In this episode, we sit down with Jeff Forde, Architect at Collectors, to get his advice for building an incident management program at several key stages.

incident.ioPicture of incident.io

incident.io

1 min read
Article

We’ve launched incident.io On-call

From day zero, it’s been our vision to build the single place you turn when things go wrong. Today, that vision becomes reality. Introducing incident.io On-call

Stephen WhitworthPicture of Stephen Whitworth

Stephen Whitworth

6 min read
Podcast

The Debrief: Introducing incident.io On-call

In this episode, we sit down with Chris and Pete to chat about our biggest product launch to date: On-call

incident.ioPicture of incident.io

incident.io

1 min read
Podcast

The Debrief: AI can help you never forget incident follow-up actions again

In our final AI-launch episode, we sit down with Rob Liddle to discuss what it was like building out our Suggested Follow-ups feature.

incident.ioPicture of incident.io

incident.io

1 min read
Article

Best practices for creating a reliable on-call rotation

By putting thought into how you structure your on-call rotation, you can set everyone up for success: your team and business.

incident.ioPicture of incident.io

incident.io

10 min read
Talent

Why I joined incident.io as VP of Engineering

The team, the problem space, the product, and the pace. Here's why I joined incident.io as VP of Engineering

Norberto LopesPicture of Norberto Lopes

Norberto Lopes

9 min read

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