The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Podcast

The Debrief: AI can help you never forget incident follow-up actions again

In our final AI-launch episode, we sit down with Rob Liddle to discuss what it was like building out our Suggested Follow-ups feature.

incident.ioPicture of incident.io

incident.io

1 min read
Article

Best practices for creating a reliable on-call rotation

By putting thought into how you structure your on-call rotation, you can set everyone up for success: your team and business.

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incident.io

10 min read
Talent

Why I joined incident.io as VP of Engineering

The team, the problem space, the product, and the pace. Here's why I joined incident.io as VP of Engineering

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Norberto Lopes

9 min read
Podcast

The Debrief: Making incidents less painful with Kerim Satirli of HashiCorp & Lawrence Jones of incident.io

In this episode, we chat with Kerim Satirli of Hashicorp and Lawrence Jones of incident.io on ways teams can optimize their incident response.

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incident.io

2 min read
Article

Are organizations finding value in the incident metrics they track?

We wondered: what metrics are organizations looking at to measure their incident response efficiency? To get some answers, we put together a survey and collected responses from some of the most respected companies around.

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incident.io

3 min read
Podcast

The Debrief: How we built a "game changing" AI assistant feature

In this episode, we get a peek behind the scenes of what it was like to build our latest AI product: Assistant

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incident.io

1 min read
Article

A practical approach to on-call compensation

Deciding how, and if, you're going to compensate folks for being on-call can be a tough conversation. Here, we outline several of the most common compensation structures you'll come across.

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incident.io

12 min read
Podcast

The Debrief: Stale incident summaries? AI can fix that for you

In this episode, we dive into one of our latest AI product releases: Suggested Summaries

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incident.io

1 min read
Podcast

The Debrief: Why we killed our Slackbot and bought incident.io with Michael Cullum of Bud Financial

In this episode, we sit down with Michael Cullum of Bud Financial to talk through his team's process of ultimately deciding to buy incident.io.

incident.ioPicture of incident.io

incident.io

1 min read

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