Scoping week
A few months back, we launched On-call with a solid set of features—but that was just the start. To keep the wheels turning, we recently held a "scoping week" where we paired up, tackled ambiguities, and nailed down our project roadmap. Here's how we did it.
Leo Sjöberg
Time, timezones, and scheduling
Time is tricky, but building our On-call scheduler meant getting cozy with all of its quirks— and lots of testing. No "time" like the present to dive in!
Henry Course
The complexity of phone networks
Making a phone call is easy...right? It's time to re-examine the things you thought were true about phone calls and SMS.
Leo Sjöberg
Building a multi-platform on-call mobile app
What it takes to build a greenfield mobile app in 2024? When we launched On-call earlier this year, we had to find out.
Rory Bain
Migrating JSONB columns in Go
JSON columns can be challenging to change. Here's how we do it in Go.
Louis Heath
Behind the scenes: Launching On-call
We like to ship it then shout about it, all the time. Building On-call was different.
Henry Course
Onboarding yourself as an engineer at incident.io
At incident.io we use infrastructure as code for configuring everything we can, and we feel that there’s no reason we should exclude our own product from that. As well as configuring things like Google Cloud Platform, Sentry and Spacelift via our infrastructure repo, we also configure incident.io.
Pip Taylor
Managing your resources in Terraform can be literally easy and actually fun
How to build a Terraform integration that works alongside, not against, your dashboard user experience
Lisa Karlin Curtis
Shifting left on incident management
Embrace the opportunities that lowering the threshold for incidents can provide. "Shifting left" in incident management will promote a proactive rather than reactive approach, which will increase operational readiness and resilience, gain a better understanding, and improve prioritization.
Norberto Lopes
