The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Data

How we handle sensitive data in BigQuery

We take handling sensitive customer data seriously. This blog explains how we manage PII and confidential data in BigQuery through default masking, automated tagging, and strict access controls.

Lambert Le ManhPicture of Lambert Le Manh

Lambert Le Manh

8 min read
Data

How we model our data warehouse

Curious about the inner workings of our data warehouse? We’ve shared a lot about our data stack, but this time we’re diving into the design principles behind our warehouse. This blog breaks down how we structure our data, from staging to marts layers, and how we use it all in our BI tool. It’s a quick look into how we keep things flexible, efficient, and built to scale.

Jack ColseyPicture of Jack Colsey

Jack Colsey

13 min read
Data

Data quality testing

Our data observability workflow uses data quality testing to ensure data meets accuracy, consistency, and reliability standards, enabling confident, data-driven decisions. See how we built it, the common challenges we encountered, and the solutions.

Lambert Le ManhPicture of Lambert Le Manh

Lambert Le Manh

6 min read
Data

Data stack 2024

It's been nearly 2 years since our last update on our data stack—and we have a lot to share! Read about improvements to our local dev setup, why we switched key platforms, and some other cool things. 👀

Jack ColseyPicture of Jack Colsey

Jack Colsey

11 min read
Data

How our data team handles incidents

Data incidents are just like any other type of incident, and having a well defined data incident management process in place makes it a lot less stressful when things inevitably break. Here's how our team does it.

Navo DasPicture of Navo Das

Navo Das

7 min read
Data

The Tasty Data Morsel: Data delight as company culture

Feeling hungry? We love to spice up our weekly all-hands meetings with the Tasty Data Morsel: a bite-sized insight covering everything from our sales velocity to the most popular Christmas party dishes. These data treats make numbers not just digestible but downright delicious.

Matilda HultgrenPicture of Matilda Hultgren

Matilda Hultgren

5 min read

Stay in the loop: subscribe to our RSS feed.

Move fast when you break things