Investigate the issue
Investigations will triage your alerts, analyse root cause then recommend whether you should act now or if you can defer until later.
Investigations
Resolve incidents while you sleep
Investigations shortens time to resolution by automating investigation, root cause analysis, and a fix, all before you’ve even opened your laptop.
Your new on-call teammate that never burns out
Investigations helps you spot issues, surface root causes, and take action to help resolve them.
Faster resolution. Fewer fire drills.
No need to stall the whole team. Investigations scans thousands of resources, finds what's broken, shares the context, and recommends next steps, so fewer people get pulled in, and resolution comes faster.
Resolve incidents 5x faster
Resolve issues before anyone notices. Investigations kicks off the moment alerts fire, surfacing root causes instantly.
Eliminate alert fatigue
Investigations filters the noise and adds context, so engineers only get paged when it matters, for critical support.
Keep builders building
Handles the first 80% of incident response, so your engineers can keep building without losing speed.
We're running in production with real customers. Here's what they're telling us.
The 'Code it up' button opening a PR? Perfect. Exactly what I needed.
This investigation was very very strong. Thanks 🙏
It flagged the exact dashboard I needed before I even asked.
The right details, from all the noise
Investigations pulls data from alerts, telemetry, code changes, and past incidents to cut through the noise, pinpoint the problem, and get you to resolution – fast, and without the usual chaos.
The only AI with the full picture
Integrated with the full platform, Investigations pulls context from alerts, code, and past responses, like knowing Lisa rolled back a deploy and brought in the database team to fix it.
Let AI do the heavy lifting
From failing PRs to fix suggestions, Investigations does the heavy lifting, so your team stays focused and your systems recover faster, even while you sleep.
Pinpoint the breaking change
Investigations spots the likely pull request behind the incident so you can review changes and get answers—without leaving Slack.
Fix bugs directly from Slack
If the root cause is a code issue, ask incident to generate a fix and open a pull request. All within Slack, no need open your laptop.
Know what to do next
Our agent doesn’t just spot issues—it suggests next steps, based on past incidents we know what command to run, and who to escalate to.
Catch relevant context from across Slack
The agent scans public channels for related discussions and pulls it into the incident so you’re never flying blind.
Answer questions about the codebase
Need to know how something works? Just ask incident. It searches through thousands of resources to give clear, relevant answers.
Search dashboards and logs from Slack
Investigations pulls metrics from Grafana, Datadog, or alerts, explains them, and suggests what they mean, right in the thread.
Faster, smarter postmortems
Investigations does all the grunt work too. Quickly drafts a postmortem, including timeline, contributing factors, and follow-ups included.
With incident.io, Netflix has the incident management platform—and partner—it's always needed
See how Netflix uses incident.io
How incident.io’s pace of development helped Etsy turn incident response into a superpower
See how Etsy uses incident.io
How incident.io helped Skyscanner regain confidence in its incident response processes
See how Skyscanner uses incident.io
With incident.io, Vanta has reduced hours spent on manual processes
See how Vanta uses incident.io
How Fin migrated from PagerDuty and Atlassian Status Page to incident.io in a matter of weeks
See how Fin uses incident.io
How incident.io gave WorkOS the confidence to declare more incidents
See how WorkOS uses incident.io
So good, you’ll break things on purpose
Ready to put AI to work on your incidents? Book a call with our team today.
