Changelog
Status page list view
You can now configure your public status page to show incidents in a list view.
January 7, 2025
Import your escalation policies from PagerDuty
Looking to move from PagerDuty to incident.io On-call? We’ve just shipped the ability to import your PagerDuty escalation policies into incident.io with a couple of clicks.
December 31, 2024
Automatically generate incident names and summaries from alerts
Automatically generate your incident name and summaries from alerts, plus enhancements to our Grafana integration.
December 24, 2024
Year in Review 2024
We've pulled together some reflections on your year with incident.io for 2024. Let us know what you think!
December 17, 2024
Key insights about your alerts
Discover essential insights from your alerts directly in incident.io.
December 12, 2024
Scribe
Scribe is your AI-powered note taker, capable of seamlessly transcribing & summarising incident calls in real-time, across Zoom and Google Meet.
December 10, 2024
Live call routing
You can now connect incoming calls to a person, and use round-robin paths to make sure your call gets answered.
December 5, 2024
Insights panel-level filtering
We’ve expanded our filtering functionality in Insights, with the ability to add filters that apply to individual panels.
December 3, 2024
Send alerts to Slack
You can now send alerts coming in to incident.io directly to a Slack channel.
November 28, 2024
Write post-mortems in the dashboard
Write your post-mortems within incident.io to benefit from a richer UI, smarter AI suggestions, and up-to-date information.
November 27, 2024
More flexible Slack Enterprise Grid setups
We’ve made it easier than ever to use incident.io with Slack Enterprise Grid. Now, you can enjoy more complex and flexible relationships between your workspaces and organisations.
November 19, 2024
Incident summaries on internal status pages
You can now configure internal status pages to display incident summaries, keeping consumers up-to-date.
November 12, 2024
Private incidents from alerts
Automatically create private incidents using alert routes.
November 5, 2024
Scheduled insights reports
Get snapshots of your insights dashboards delivered straight to your inbox.
October 29, 2024
Alert timeline
We've revamped the alert timeline, now offering a powerful lens into an alert's lifecycle.
October 22, 2024
October wiggle week: Platform improvements, game days, and new blog content
In addition to regularly launching new features, our team has focused on platform improvements, enhancing incident response practices, and creating technical content for our blog.
October 15, 2024
On-call readiness and alert insights
We've just shipped On-call readiness and alert insights to let you understand how prepared your team is to start receiving pages and understand where your team is spending time.
October 8, 2024
Custom dashboards
Insights provides you with a wide range of different charts and data to help you understand your incident response performance, but sometimes the information you want to see is spread across several different dashboards. Custom dashboards solves this problem by allowing you to build a customized dashboard with just the charts and data that are important to you.
October 1, 2024
Supercharging alert configuration with AI
We've introduced AI suggestions for configuring attributes from your alert payload.
September 24, 2024
Tell the full story with your incident timeline
We've overhauled the timeline experience, making it easier to detail what happened in an incident.
September 19, 2024
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