Alert timeline

Alert Sources and Alert Routes enable you to receive alerts from external systems and automatically create incidents and/or escalations. While there are several powerful ways to interact with your alerts, it can be hard to keep track of them when you're receiving many at once.

This week, we've added a new timeline view to the alert details page, giving you a bird's eye view of how your alert was routed in incident.io. Now you can see details like:

• How an alert was grouped with other alerts based on time windows and attributes like Team or Service.
• Whether the alert created an escalation with a grace period—a useful way to avoid repeatedly notifying someone who's already responding to an incident.
• If the alert automatically created an incident, or if it created one later because someone marked the alert as unrelated to its original incident(s).
• When an alert resolves and how it was resolved: by the upstream alert source, manually by a user, or automatically when an associated incident was declined.

Want to see it in action? Check out the live demo walkthrough with our Co-founder and CPO, Chris:

🚀 What else we’ve shipped