The latest news from incident.io HQ

Building On-call: The complexity of phone networks

Making a phone call is easy...right? It's time to re-examine the things you thought were true about phone calls and SMS.

Building On-call: Building a multi-platform on-call mobile app

What does it take to build a greenfield mobile app in 2024? When we launched On-call earlier this year, we had to find out.

Dear Customers, we couldn't have done it without you. With love, incident.io

We're over the moon to share our Summer 2024 accolades from G2, including snagging the #1 spot in their Relationship Index!

Migrating JSONB columns in Go

JSON columns can be challenging to change. Here's how we do it in Go.

Behind the scenes: Launching On-call

We like to ship it then shout about it, all the time. Building On-call was different.

Onboarding yourself as an engineer at incident.io

At incident.io we use infrastructure as code for configuring everything we can, and we feel that there’s no reason we should exclude our own product from that. As well as configuring things like Google Cloud Platform, Sentry and Spacelift via our infrastructure repo, we also configure incident.io.

Using AI to understand what sets incident.io apart from the competition

What happens when you take all of the reasons customers give you for choosing your product, and pump them into ChatGPT to find out what's working? We did just that, and the results are exactly as we hoped.

Managing your resources in Terraform can be literally easy and actually fun

How to build a Terraform integration that works alongside, not against, your dashboard user experience

Our simple-to-use incident post-mortem template

Incident post-mortems are a crucial document that cannot be glossed over. In this article, you’ll find our go-to post-mortem template that you can use in your own organization.