Onboarding yourself as an engineer at incident.io
At incident.io we use infrastructure as code for configuring everything we can, and we feel that there’s no reason we should exclude our own product from that. As well as configuring things like Google Cloud Platform, Sentry and Spacelift via our infrastructure repo, we also configure incident.io.
Pip Taylor
Using AI to understand what sets incident.io apart from the competition
What happens when you take all of the reasons customers give you for choosing your product, and pump them into ChatGPT to find out what's working? We did just that, and the results are exactly as we hoped.
Chris Evans
Managing your resources in Terraform can be literally easy and actually fun
How to build a Terraform integration that works alongside, not against, your dashboard user experience
Lisa Karlin Curtis
Our simple-to-use incident post-mortem template
Incident post-mortems are a crucial document that cannot be glossed over. In this article, you’ll find our go-to post-mortem template that you can use in your own organization.
Chris Evans
Mastering the SEV0
With extreme pressure, high degrees of uncertainty, and high-stakes communication, handling a Sev0 is very different to other incidents.
Chris Evans
The importance of psychological safety in incident management
Incident management and psychological safety go hand-in-hand. Here's how you can promote a culture where folks feel seen, heard, and respected.
incident.io
Practical lessons for AI-enabled companies
Recently, we went live with our very first set of AI-enabled features. Here are a few things we learned along the way.
Ed Dean
Live event recap: Humanizing the on-call experience
We recently hosted the live event On-call as it should be, present and future. Now, you can read the high-level overview in addition to watching the full recording.
incident.io
Recapping our live event: On-call as it should be, present and future
We recently hosted the live event On-call as it should be, present and future. Now, you can read the high-level overview, in addition to watching the full recording.
incident.io
