The incident.io team
Article

We’ve raised $4.7 million from Index Ventures, Point Nine, and a host of incredible angels

We’re delighted to announce we’ve teamed up with Index Ventures and Point Nine to supercharge the next stage of growth and development at incident.io. With the support of number of angels, many of whom are customers too, we’re in the perfect position to deliver on our mission of world-class incident management for the whole organisation 🚀

Chris Evans
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Chris Evans

4 min read
A rucksack with a 'facts matter' badge on it.
Article

How to avoid bad assumptions during incidents

Any good investigation builds on assumptions, and when they're wrong you can end up down a dark path. Read about an incident where this happened badly, and learn some strategies to avoid falling into the same trap.

Lawrence Jones
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Lawrence Jones

7 min read
A stack of Rubik's cubes
Article

The things we find hardest in incident response

No matter how good your tooling is, how experienced you are, or how much you've prepared, incidents can still be hard. Despite the five of us at incident.io racking up some serious incident hours, we didn’t struggle to come up with a lengthy list of things we still find difficult in incidents.

Chris Evans
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Chris Evans

10 min read
A photo of Lawrence Jones
Talent

New Joiner: Lawrence Jones

Yet another new joiners, say hello to Lawrence!

incident.io
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incident.io

1 min read
Photo of Uma Chingunde (Render)
Interview

Industry Interviews: Uma Chingunde, Vice President of Engineering at Render

We talk to Uma Chingunde, Vice President of Engineering at Render

Stephen Whitworth
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Stephen Whitworth

6 min read
A photo of Lisa Karlin Curtis
Talent

New Joiner: Lisa Karlin Curtis

We're growing the team! Welcome our latest hire - Lisa Karlin Curtis

incident.io
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incident.io

1 min read
A pinboard showing an investigation with post-its and string
Article

Do I need an incident debrief?

The dust has settled after your efforts to get things back on track during your last incident, and everything's once again working as it should. Time to get back to work? Possibly, but you might want to pause and take the time to look more deeply at what happened, and whether it's worth seeking out and socialising learnings more widely.

Chris Evans
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Chris Evans

8 min read
Red Bull Max Verstappen Crash
Article

Learning from incidents - Formula 1

Picture the scene. You’re the head engineer at a Formula 1 racing team, and moments away from the start of a race when a minor mistake by your driver sees your car damaged on the way to the grid...

Chris Evans
Picture of Chris Evans

Chris Evans

9 min read
Photo of Colm Doyle (Slack)
Interview

Industry Interviews: Colm Doyle, Incident Commander at Slack

We talk to Colm Doyle about his experiences as an Incident Commander at Slack.

Stephen Whitworth
Picture of Stephen Whitworth

Stephen Whitworth

13 min read

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