The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Article

Our A, B, Cs of external communications

External communication is really important. But you have to make sure you’re hitting a few key bars before you ship things out into the world.

Lisa Karlin CurtisPicture of Lisa Karlin Curtis

Lisa Karlin Curtis

8 min read
Article

Incident vs. bug: How to distinguish between these two (seemingly) related concepts

The difference between and incident and a bug might seem insignificant—but it's an important distinction to make.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

9 min read
Article

Looking ahead to KubeCon Europe 2023

With KubeCon Europe fast approaching, we wanted to highlight some incident management talks we find particularly exciting.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

7 min read
Engineering

Keep the monolith, but split the workloads

Everybody loves a monolith, but you can hit issues as you scale. This post is about a technique – splitting your workloads – that can significantly reduce that pain, costs little, and can be applied early.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

10 min read
Article

Building a culture of incident response

In this guest blog post, Vanta details how they’ve built a culture that prioritizes incident response.

Jess ChangPicture of Jess Chang

Jess Chang

8 min read
Article

4 roles to have on your incident response team for efficiency and the fastest resolution times

Incident response teams work best when they're structured appropriately and have dedicated roles. Here are some best practices for doing just that.

incident.ioPicture of incident.io

incident.io

12 min read
Article

Why you actually need an incident response tool

Learn why incident response tools are essential and how they can help you build more resilient products in the long-term.

incident.ioPicture of incident.io

incident.io

9 min read
Engineering

Developer environments should be cattle, not pets

You shouldn't get too attached to your local environment. Here's why.

Kelsey MillsPicture of Kelsey Mills

Kelsey Mills

5 min read
Article

5 strategies to improve your incident communication

Effective incident communication is key to ensuring that the collaboration needed to resolve an incident is happening and that no one is left in the dark.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

13 min read

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