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Introducing Investigations, powered by Nexus.
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Introducing Investigations, powered by Nexus.

Today we're launching Investigations: agentic root cause analysis that starts the moment you're paged, figures out what broke and why, and works with your team through to resolution. Here's what we built, what's powering it, and why it took some time to get right.

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Everything you need to know about ITIL 5, AI and incident management
Article

Everything you need to know about ITIL 5, AI and incident management

Chris Evans
Chris Evans
February 1, 2026
DevEx matters for coding agents, too
Article

DevEx matters for coding agents, too

Rory Bain
Rory Bain
December 19, 2025
Stop choosing between fast incident response and secure access
Article

Stop choosing between fast incident response and secure access

Brian Hanson
Brian Hanson
December 1, 2025
AWS re:Invent 2025: The top sessions SREs should attend
Article

AWS re:Invent 2025: The top sessions SREs should attend

Kate Bernacchi-Sass
Kate Bernacchi-Sass
November 20, 2025
Bloom filters: the niche trick behind a 16× faster API
Engineering

Bloom filters: the niche trick behind a 16× faster API

Mike Fisher
Mike Fisher
November 14, 2025
Recapping SEV0 London 2025
Article

Recapping SEV0 London 2025

Kate Bernacchi-Sass
Kate Bernacchi-Sass
November 13, 2025
Weaving AI into the fabric of incident.io
AI

Weaving AI into the fabric of incident.io

Pete Hamilton
Pete Hamilton
November 10, 2025
Service disruption on October 20, 2025
Article

Service disruption on October 20, 2025

Pete Hamilton
Pete Hamilton
October 22, 2025
Recapping SEV0 San Francisco 2025
Article

Recapping SEV0 San Francisco 2025

Kate Bernacchi-Sass
Kate Bernacchi-Sass
September 30, 2025

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