Changelog
Let it sync in
You can now configure incident.io to create a Jira ticket whenever an incident reaches a certain severity.
September 13, 2021
Tickets, please!
Upgraded support for exporting follow-ups to Jira, and initial incident message and invites
September 6, 2021
Ford Export
You can now export data about incidents and follow ups to a CSV, to help with analysis and reporting
August 31, 2021
Action Stations!
Create follow-up actions for tasks that need tracking post-incident
August 23, 2021
Hello, is it me you’re looking for?
We've added filtering so you can more easily find the incidents you're interested in
August 16, 2021
Field of Dreams
You can now define custom fields on your incidents, and have incident.io collect it for you before, during or after an incident!
August 11, 2021
New kids on the blog
On top of the usual collection product improvements, this week we've also shipped our new blog.
July 26, 2021
All onboard!
We've made it even easier for your whole organization to onboard with incident.io
July 19, 2021
All the small things
Instead of doing just one, we made lots of smaller improvements to the product.
July 12, 2021
Quick re-actions
We've tidied up incident actions, to help you coordinate and collaborate in an incident
July 5, 2021
Are you talking to me?
We've added Intercom to our product to make support and feedback easy
June 28, 2021
A quick(er) update
We've introduced "incident updates" to make it faster and easier than ever to keep everyone in the loop
June 21, 2021
Start with Wye
We're holed up in the Wye Valley for a concentrated week of thinking, planning and building.
June 14, 2021
What's up, doc?
You can now customise what you include in your postmortem templates, making it easier to bring what you already have into incident.io
May 19, 2021
They see me role-in
You can now define custom incident roles, to make it even clear who's taking care of what.
May 5, 2021
Slash. Saviour of the universe
We've moved over to Slash commands and spruced up our interface
April 27, 2021
Onward and Upward
We now gather feedback on your behalf, making it easier to improve your incident response process
April 21, 2021
Welcome to the party
Get up to speed and let others know if you're here to help with new messages when you join an incident.
April 19, 2021
Testing, testing, 123
Use test incidents to practice with incident.io and run game days
April 15, 2021
All aboard!
We've onboarded a lot of new faces recently, so we've been spending some time ensuring we make a good first impression!
April 13, 2021
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