The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Engineering

Intermittent downtime from repeated crashes

This is a technical write-up of an incident on Friday 18th November 2022 where we experienced 13 minutes of downtime from intermittent crashes.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

14 min read
Engineering

Making code-generation in Go more powerful with generics

Go 1.18 added generics to the language a few months ago. Here’s how we’ve combined generics with code generation to make our code safer and easier to read and write.

Isaac SeymourPicture of Isaac Seymour

Isaac Seymour

10 min read
Engineering

Building a great developer experience at a startup

We’ve invested in our developer experience to help our team ship great a product at pace.

Lisa Karlin CurtisPicture of Lisa Karlin Curtis

Lisa Karlin Curtis

8 min read
Engineering

Building Workflows, Part 1 — Core concepts and the Workflow Builder

Part one of a deep-dive into building our workflow engine, covering core workflow concepts and how they are used to power the Workflow Builder.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

21 min read
Engineering

Building Workflows, Part 2 – the executor and evaluation

Part two of the series lookin at the workflow executor, and concluding with an evaluation of the project in terms of developer time, extensibility, and quality of outcome.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

26 min read
Engineering

Updating our data stack

How we’ve updated our data stack since it was first built in January.

Jack ColseyPicture of Jack Colsey

Jack Colsey

16 min read
Scrabble of Own Your Errors
Engineering

Making Go errors play nice with Sentry

Configuring Go error reporting to work effectively with Sentry can be challenging. In this post, we share how we improved our setup by deduplicating stacktraces for clearer, more efficient error handling.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

8 min read
Overview of the data architecture
Engineering

A modern data stack for startups

Making data accessible to everyone in a company is key to unlocking its full potential. We've built a modern data stack using powerful, user-friendly tools that democratize data access. In this post, we'll break down the tools we use, how we've configured them, and the reasons behind our choices—ensuring seamless data flow and empowering every team to make data-driven decisions.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

20 min read
Golang tests using the mocked Slack client
Engineering

Using context.Context to mock API clients

We've found a pattern to mock external client libraries while keeping code simple, reducing the number of injection spots and ensuring all the code down a callstack uses the same mock client.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

5 min read

Stay in the loop: subscribe to our RSS feed.

Move fast when you break things