We're buzzing with excitement as we prepare for a return to LeadDev here in London. Not only are we sponsoring the event (and the real-time captioning) but two of our team (Alicia and Lisa) are speaking this year!
The growth trajectory of LeadDev has been a sight to behold. It’s really upped its game over the years and become a melting pot for new and experienced managers, leads and other folks wrestling with similar challenges. I've personally attended as a technical lead, then later when transitioning to the role of a manager and now am here years later as the co-founder and CTO at incident.io.
I often looked at the main stage and the sponsor booths, and thought that one day it’d be really cool to come back and sponsor the event and last year, that’s exactly what we did!
Rather fittingly, we had an incident of our own last year, accidentally printing hundreds of t-shirts in the wrong colours. They arrived the day before, far too late to do anything about it, and it was arguably slightly poetic, given the nature of our business. Luckily they flew off the shelves anyway — the “Don’t Panic” sentiment was clearly one that resonated!
Day before the conference and our branded T-shirts finally arrived, only for us to realise our supplier accidentally used blue ink instead of white 🤦♂️.
— Pete Hamilton (@peterejhamilton) June 7, 2022
I hereby brand this “special edition #LeadDevLondon merch”. Get ‘em while they last 🔥😂 pic.twitter.com/MNch211qt9
To top it off, Lisa, one of our Technical Leads, did an amazing talk on using incidents to level up teams to a jam-packed audience and the response was exceptional. You could feel people hanging off her words and there were some really excellent conversations afterwards, both of which were a real testament to the effort she put into it.
I remember Chris (co-founder and CPO) and I saying just how real it made our early-stage company feel to be back at this conference as founders, with our newly formed engineering team chatting to attendees, Lisa up there killing it on stage and our logo in the background.
A meaningful moment for me personally as a founder, and one I won’t forget.
This year, we’re back! This time with correctly printed t-shirts (and all sorts of other goodies to boot) and not one but two members of our team on stage.
Alicia is one of our Engineering managers and will be doing a talk on how to drive pace in your team and Lisa will be talking about building sustainable on-call rotas, both things we really care about here.
Enthusiasm for the event isn’t limited to myself, Alicia and Lisa though. Almost the entire incident.io engineering team will be attending either LeadDev or StaffPlus this year. I did a quick poll and for 6 of us, it’ll be their first time attending and the rest of us have collectively been to LeadDev more than 22 times!
I also polled the team on which talks everyone was most looking forward to, and while there was a broad range (it's a great lineup), some of the highlights included:
We can’t wait to hear these talks and hang out with everyone in person, so come and say hi! We’ve grown a lot as a team since last year, our brand colour is bright orange (we call it Alarmalade) and most of our stuff has “Don’t Panic” written on it in big letters, so we’re kind of hard to miss…
We’ll see you there ❤️ 👋
Like many SaaS businesses, we have an on-call rota to enable us to provide 24x7 cover if there are problems with incident.io. We have a 'pager' which will alert the relevant person if something unexpected happens in our app, so that they can investigate and fix it if needed.
We ran a survey to uncover the mysteries of how on-call works in organizations of different shapes and sizes around the world.
In this podcast, our panellists discuss what it means to build a successful on-call team. Drawing on their experiences at fast growing start-ups and scale-ups, incident.io co-founders Pete and Chris cover everything from who should be on the rota and how to build a compassionate on-call culture, to compensation structures and tips for operationalising on-call.
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