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Pete Hamilton
Co-Founder & CTO

Pete Hamilton's posts

Why we're hiring AI Engineers

Why we're hiring AI Engineers

In the past year, we've reimagined how we build AI products at incident.io, moving from simple prompt based features to now building full-blown AI-native systems end to end. Learn why we’re hiring AI Engineers, what that work looks like, and how it’s changing the future of incident response.

Pete HamiltonPete Hamilton
April 3, 2025
Lessons from 4 years of weekly changelogs

Lessons from 4 years of weekly changelogs

Writing a meaningful update for customers every week has been held sacred at incident.io since we started the company. We've written over 200 of them in the past 4 years, and we recently celebrated going 2 years straight without missing a single a single week 🚀. Learn how we do it!

Pete HamiltonPete Hamilton
November 7, 2024
Gearing up for LeadDev London 2023!

Gearing up for LeadDev London 2023!

We're buzzing with excitement as we prepare for a return to LeadDev here in London. Not only are we sponsoring the event (and the real-time captioning) but two of our team (Alicia and Lisa) are speaking this year! Catch us there 27th & 28th June 2023.

Pete HamiltonPete Hamilton
June 26, 2023
Trust shouldn’t start at zero

Trust shouldn’t start at zero

Whenever someone new joins your team, folks tend to default to a trust level of zero. Here's why that's a big mistake.

Pete HamiltonPete Hamilton
May 4, 2023
One, Two, Skip a Few...

One, Two, Skip a Few...

The other day, we started getting strange reports from some customers of incident.io. Their incident identifiers — unique numbers to identify each incident — appeared to have jumped unexpectedly.

Pete HamiltonPete Hamilton
July 12, 2021
Our engineering interview process

Our engineering interview process

Interviews can seem mysterious, but they don't need to be! We're sharing each interview we do, why we do it, who you'll speak to, how we run it and tips on how to prepare.

Pete HamiltonPete Hamilton
February 4, 2022

So good, you’ll break things on purpose

Ready for modern incident management? Book a call with one our of our experts today.

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We’d love to talk to you about

  • All-in-one incident management
  • Our unmatched speed of deployment
  • Why we’re loved by users and easily adopted
  • How we work for the whole organization