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Introducing Investigations, powered by Nexus.
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Introducing Investigations, powered by Nexus.

Today we're launching Investigations: agentic root cause analysis that starts the moment you're paged, figures out what broke and why, and works with your team through to resolution. Here's what we built, what's powering it, and why it took some time to get right.

AIArticleEngineeringDataTalentAll posts
Responding to a data breach with the urgency it deserves
Article

Responding to a data breach with the urgency it deserves

Luis Gonzalez
Luis Gonzalez
January 3, 2023
Understanding the differences between severity vs priority in incident management
Article

Understanding the differences between severity vs priority in incident management

Luis Gonzalez
Luis Gonzalez
January 3, 2023
Goodbye, 2022. Hello, 2023 — reflecting on a year of change, progress and incidents
Article

Goodbye, 2022. Hello, 2023 — reflecting on a year of change, progress and incidents

Chris Evans
Chris Evans
December 20, 2022
5 things that surprised me in my first month at incident.io
Article

5 things that surprised me in my first month at incident.io

Aaron Sheah
Aaron Sheah
November 9, 2022
Early stage data teams: a balancing act
Article

Early stage data teams: a balancing act

Jack Colsey
Jack Colsey
November 8, 2022
7 ways teams are using incident.io’s Decision Flows
Article

7 ways teams are using incident.io’s Decision Flows

Anna Debenham
Anna Debenham
October 24, 2022
ITIL, ITSM and incident management. What are they and how do they fit together?
Article

ITIL, ITSM and incident management. What are they and how do they fit together?

Katie Hewitt
Katie Hewitt
October 18, 2022
Our guide to creating your own incident management software stack
Article

Our guide to creating your own incident management software stack

Chris Evans
Chris Evans
October 17, 2022
How we do realtime response with incident.io, Sentry & PagerDuty
Article

How we do realtime response with incident.io, Sentry & PagerDuty

Rory Bain
Rory Bain
October 10, 2022

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