The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Engineering

Lessons learned from building our first AI product

If you're thinking of adding AI to your product, this is everything you should know in advance.

Milly LeadleyPicture of Milly Leadley

Milly Leadley

15 min read
Article

Supercharged with AI

Introducing our AI-powered features to enable incident responders to save crucial time, learn from previous incidents, and become more resilient over time.

Charlie KingstonPicture of Charlie Kingston

Charlie Kingston

7 min read
Engineering

Debugging Go compiler performance in a large codebase

In a big Go codebase, compiling all that code can get slower over time. This is how I figured out some bottlenecks and made our builds much faster!

Isaac SeymourPicture of Isaac Seymour

Isaac Seymour

7 min read
Article

Reflecting on a momentous 2023 at incident.io

With 2023 just about wrapped up, we wanted to take a look back on what was a special year at incident.io

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

7 min read
Article

Setting the foundations for on-call that’s fair, balanced, and human-focused

Before you drop folks into a rota, it's worthwhile to lay the groundwork for on-call that's fair for everyone and protects your company as well.

incident.ioPicture of incident.io

incident.io

11 min read
Engineering

Tracking developer build times to decide if the M3 MacBook is worth upgrading

When our CTO said "I'll upgrade your MacBook if you can prove it's worthwhile", we embarked on a journey including (re)building a Go hot-reloader, instrumenting developer builds, analyzing compiler performance, and feeding an AI model the data until we had an answer.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

22 min read
Article

All I want for Christmas... from Slack

At incident.io we're big fans of the Slack Block Kit, and proud of what we've built with it. This is our Christmas wishlist for the features we'd love to see next year.

Kelsey MillsPicture of Kelsey Mills

Kelsey Mills

4 min read
Article

incident.io – now available in AWS Marketplace

incident.io is now on the AWS Marketplace, making your procurement process effortless and secure. Check out our listing for a hassle-free way to add top-tier incident management to your AWS services.

Chris EvansPicture of Chris Evans

Chris Evans

2 min read
Engineering

Engineering nits: Generating code faster

As our app grew, our codegen got slower and slower. Here's how we made it 97% faster.

Isaac SeymourPicture of Isaac Seymour

Isaac Seymour

5 min read

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