Multi-coloured cogs
Article

How to build a strong incident response process

When building an incident response process, it’s easy to get overwhelmed by all the moving parts - but less is more. Here are three things to do that will set you up for success.

Lisa Karlin Curtis
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Lisa Karlin Curtis

5 min read
Searching for people
Talent

4 principles for hiring our first 50 people

In this post, we'll talk about the principles we're using to hire our first 50 employees here at incident.io

Jack Villiers
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Jack Villiers

5 min read
Two clocks
Article

What's a fair compensation for being on-call?

In this guide, we'll cover the various options for paying folks who are on-call, along with some advice, trade-offs and pitfalls to avoid.

Chris Evans
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Chris Evans

9 min read
Desk with laptop, coffee, and notebook
Article

A B2B sales stack from Seed to Series A

A bullet-proof formula for an early-stage startup sales stack. In this article, we’ll take you through some tips on how to pick the right sales tools to take you from seed to series A.

Yann Sarfati
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Yann Sarfati

7 min read
A photo of Mariliis Retter
Talent

New Joiner: Mariliis Retter

We're growing the team — welcome, Mari!

incident.io
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incident.io

1 min read
Red dont-cross traffic light
Article

Rolling out Roles

Take a peek behind the scenes at how we built user roles into our product, and rolled them out to our existing users

Isaac Seymour
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Isaac Seymour

6 min read
A photo of Milly Leadley
Talent

New Joiner: Milly Leadley

We're growing the team! Welcome our latest hire - Milly Leadley

incident.io
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incident.io

1 min read
Piles of money
Article

Finding a pricing model that’s just right

Getting your pricing right is critical to the success of any SaaS company, but finding a model that works can be tough.

Katie Hewitt
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Katie Hewitt

7 min read
The start of a racetrack
Article

Starting projects at incident.io

We've found a way of kicking off projects at incident.io which helps us ship in a fast and focussed way.

Lisa Karlin Curtis
Picture of Lisa Karlin Curtis

Lisa Karlin Curtis

5 min read

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