Introducing SEV0

Introducing SEV0, the incident management conference

TL;DR: we’re hosting a conference called SEV0. If you’re a leader that cares deeply about modern incident management, we’d love to see you there. It’s at the Pearl in San Francisco on the 24th of September, and you can register here.

How we got here

The world of incident management is changing rapidly. With increasing complexity and growing expectations from customers, the stakes have never been higher. Alongside this, incidents are no longer confined to engineering—they require the entire organization to handle effectively.

Between a world of ITIL and academia, we think there’s a better way. Our incident management processes should be modern, human-centric, and pragmatic. Speaking to thousands of organizations in the past 3 years, there’s a wave of people that agree.

We built the product we always wanted to use. Now, we’re hosting the conference that we always wanted to attend!

SEV0: the incident management conference

At SEV0, we’re hosting leaders at the cutting edge of incident management.

SEV0 is for the pragmatist. It’s for leaders that care deeply about incident management, and want to be at the cutting edge, helping define what the future looks like. It's a day for practical learning, not academic discussion. Our goal is for you to build long-lasting relationships with peers, alongside advice and ideas you can implement at work the very next day.

We’ll be learning about how to run cutting-edge incident management programs from the best. We’ve carefully curated the list of attendees and speakers, with leaders from companies like Netflix, OpenAI, HashiCorp, Y Combinator and Slack sharing their practical experiences with incident management. We’ll be covering topics like:

• Building and scaling processes that survive contact with reality: what common advice works in theory, but not in practice?
• Practical advice on training for incidents with game days: how can you be best prepared for when the worst happens?
• Balancing reliability whilst hyper-scaling: learn how the fastest growing companies balance these two objectives

If the above resonates with you, we’d love to see you there. Tickets are complimentary — all you need to do is register to get a ticket. Grab one here.

See you there!