Stephen Whitworth's posts

Opsgenie is shutting down. Here’s what that means, and how incident.io can help

Atlassian announced they're shutting down Opsgenie, their widely-used on-call alerting platform. Starting June 4, 2025, Opsgenie won't accept new customers, and the service will shut down entirely by April 5, 2027. Understandably, teams aren't thrilled. Here's what this means for you and how to stay ahead of the change.

Why engineering teams are moving from PagerDuty to incident.io On-Call

For years, teams have had to settle for legacy on-call tools that feel more like a burden than a solution. We recently hosted a webinar on migrating from PagerDuty to incident.io On-call.

The Incident Maturity Model

Incidents are inevitable—how you handle them matters. The Incident Maturity Model shows how to level up from basic response to company-wide resilience, with actionable steps backed by real data. Where does your team stand?

We’re opening a San Francisco office

We’re expanding our global presence by opening our first office in San Francisco. 🔥

Introducing SEV0

Welcome to our first-ever conference, taking place this September.

A tough day for incident responders: lessons from the CrowdStrike update

Today marks a particularly challenging day for incident responders across the globe. As many of you may have noticed, a recent update from CrowdStrike has triggered widespread disruptions, causing chaos in various sectors.