How I started talking to customers in my first week at incident.io
A deep dive into my journey at incident.io from starting as an Product Engineer Intern to talking to customers, and why it's important for engineers to talk to customers directly.
Gabriel de Olim Gaul
Five unexpected lessons from my first two months as an intern at incident.io
A reflection on what I've learned during my first few months as a Product Engineer intern at incident.io
Lucas Graeff Buhl-Nielsen
Embracing new challenges—my journey as an intern at incident.io
A glimpse into my internship journey at incident.io, where we celebrate the value of mentorship, team support, and an open attitude toward new challenges.
Christin Yuniar Wulandari
Why I joined incident.io as VP of Engineering
The team, the problem space, the product, and the pace. Here's why I joined incident.io as VP of Engineering
Norberto Lopes
6 strategies to help you improve, and future-proof, your service level agreement metrics
With these strategies, you’ll be able to set SLAs that ensure the best results for your customers and organization.
incident.io
10 service level agreement practices you should implement
When you’re crafting SLAs, it’s important to make sure that you’re including sensible targets that you’re well-equipped to honor.
incident.io
That’s how the cookie crumbles
Ashely walks through his experience spending a day with our Engineering team.
Ashley Frith
Why I joined an engineering team of 6
6 months in, Martha reflects on why she chose to join the engineering team of an early stage start-up, and what she’s learnt since.
Martha Lambert
Day in the life: Data Analyst at incident.io
Ever wondered what it's like to be a Data Analyst at incident.io? Read on!
Ed Dean
