The latest news from incident.io HQ

We鈥檙e building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Engineering

Integrating the SWR library with a type-safe API client

Once API responses in our app are loaded into the cache, we don鈥檛 need to wait to refetch them if another page needs them.

Isaac SeymourPicture of Isaac Seymour

Isaac Seymour

9 min read
Article

incident.io: A scalable incident management solution built for enterprises

With incident.io, enterprise businesses have an incident management solution that can navigate their complex needs and improve their response processes.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

11 min read
Article

Why you need an internal status page

Status pages are commonplace for companies to communicate externally to customers. But how do internal stakeholders get internal-only information: internal status pages!

Isaac SeymourPicture of Isaac Seymour

Isaac Seymour

4 min read
Engineering

We used GPT-4 during a hackathon鈥攈ere's what we learned

We learned a lot about using OpenAI and which things to keep an eye on to decide when it鈥檚 worth revisiting.

Rory BainPicture of Rory Bain

Rory Bain

11 min read
Engineering

How we leverage our Product Responder role to push our pace of development

At incident.io, Product Responder function plays a pivotal role in our ability to maintain a steady pace of development. Here, I'll highlight what the role is responsible for and explain how it makes us a better team.

incident.ioPicture of incident.io

incident.io

6 min read
Engineering

How our engineering team uses Polish Parties to maintain quality at pace

In a fast-moving company, quality cannot be delegated to a few individuals鈥攊t has to be a shared responsibility. One tool that helps us maintain our quality of work is Polish Parties. Here's how we run these crucial feedback sessions.

Leo Sj枚bergPicture of Leo Sj枚berg

Leo Sj枚berg

9 min read
Article

What is an SRE? Understanding the responsibilities of this crucial function

Site reliability engineers are responsible for quite a bit, but one thing is clear鈥攖heir role is critical. In this article, we break down everything you need to know about SREs and what they focus on.

incident.ioPicture of incident.io

incident.io

13 min read
Engineering

How we achieved pixel-perfect polish during our Status Pages launch

When we launched Status Pages, we wanted to challenge industry norms and push our design polish to new levels. As an engineering team, here's how we worked with our design team to make this happen.

Dimitra ZuccarelliPicture of Dimitra Zuccarelli

Dimitra Zuccarelli

10 min read
Article

Barcelona 2023 Company Offsite Recap

Last month, the team gathered for our second company offsite in sunny, oceanside Barcelona. Here's how it went.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

9 min read

Stay in the loop: subscribe to our RSS feed.

Move fast when you break things