The latest news from incident.io HQ

Mastering the SEV0

With extreme pressure, high degrees of uncertainty, and high-stakes communication, handling a Sev0 is very different to other incidents.

The importance of psychological safety in incident management

Incident management and psychological safety go hand-in-hand. Here's how you can promote a culture where folks feel seen, heard, and respected.

Practical lessons for AI-enabled companies

Recently, we went live with our very first set of AI-enabled features. Here are a few things we learned along the way.

Live event recap: Humanizing the on-call experience

We recently hosted the live event On-call as it should be, present and future. Now, you can read the high-level overview in addition to watching the full recording.

Recapping our live event: On-call as it should be, present and future

We recently hosted the live event On-call as it should be, present and future. Now, you can read the high-level overview, in addition to watching the full recording.

Our customers aren't just numbers—they're a priority

At incident.io, we prioritize building strong partnerships with all of our customers. Here's what we do to make sure they all feel heard, seen, and supported.

incident.io is leading the charge in incident management for G2's Spring report

Recently, we were ranked #1 in G2's Relationship Index for incident management. Here's why we're so proud of this achievement.

Introducing: Smile to acknowledge

Here at incident.io, we're always seeking new ways to enhance your on-call experience. That's why we're excited to announce our latest feature: Photo Acknowledgement for On-Call Alerts.

Finding the common ground with executives in incidents

Both responders and executives feel the pain of incidents. By finding common ground, they can get to a place where they sting a bit less.