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Introducing Investigations, powered by Nexus.
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Introducing Investigations, powered by Nexus.

Today we're launching Investigations: agentic root cause analysis that starts the moment you're paged, figures out what broke and why, and works with your team through to resolution. Here's what we built, what's powering it, and why it took some time to get right.

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Rolling out Roles
Article

Rolling out Roles

Isaac Seymour
Isaac Seymour
March 11, 2022
Finding a pricing model that’s just right
Article

Finding a pricing model that’s just right

Katie Hewitt
Katie Hewitt
February 24, 2022
Starting projects at incident.io
Article

Starting projects at incident.io

Lisa Karlin Curtis
Lisa Karlin Curtis
February 21, 2022
Designing your incident severity levels
Article

Designing your incident severity levels

Stephen Whitworth
Stephen Whitworth
February 17, 2022
Customer Success at an early-stage B2B SaaS company
Article

Customer Success at an early-stage B2B SaaS company

Esther Delignat
Esther Delignat
February 15, 2022
The three pillars of great incident response
Article

The three pillars of great incident response

Lisa Karlin Curtis
Lisa Karlin Curtis
February 11, 2022
Use your words: the importance of clear writing in product development
Article

Use your words: the importance of clear writing in product development

Sophie Koonin
Sophie Koonin
February 8, 2022
The startup guide to sensible incident management
Article

The startup guide to sensible incident management

Chris Evans
Chris Evans
February 3, 2022
No capes: the perils of being a hero-engineer
Article

No capes: the perils of being a hero-engineer

Isaac Seymour
Isaac Seymour
January 31, 2022

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