Building On-call: Continually testing with smoke tests
Launching On-call meant we had to make our system rock-solid from the get-go. Our solution? Smoke tests to let us continually test product health and make sure we're comfortable making changes at pace.
Rory Malcolm
Introducing SEV0
Welcome to our first-ever conference, taking place this September.
Stephen Whitworth
Data stack 2024
It's been nearly 2 years since our last update on our data stack—and we have a lot to share! Read about improvements to our local dev setup, why we switched key platforms, and some other cool things. 👀
Jack Colsey
Where does the time go after you resolve an incident?
We were curious: where does the time go after an incident is resolved? To find out, we analyzed the post-incident process of 13,000 incidents and 14,000 follow-ups action items.
Eryn Carman
How our data team handles incidents
Data incidents are just like any other type of incident, and having a well defined data incident management process in place makes it a lot less stressful when things inevitably break. Here's how our team does it.
Navo Das
The Tasty Data Morsel: Data delight as company culture
Feeling hungry? We love to spice up our weekly all-hands meetings with the Tasty Data Morsel: a bite-sized insight covering everything from our sales velocity to the most popular Christmas party dishes. These data treats make numbers not just digestible but downright delicious.
Matilda Hultgren
Scoping week
A few months back, we launched On-call with a solid set of features—but that was just the start. To keep the wheels turning, we recently held a "scoping week" where we paired up, tackled ambiguities, and nailed down our project roadmap. Here's how we did it.
Leo Sjöberg
A tough day for incident responders: lessons from the CrowdStrike update
Today marks a particularly challenging day for incident responders across the globe. As many of you may have noticed, a recent update from CrowdStrike has triggered widespread disruptions, causing chaos in various sectors.
Stephen Whitworth
Building On-call: Time, timezones, and scheduling
Time is tricky, but building our On-call scheduler meant getting cozy with all of its quirks— and lots of testing. No "time" like the present to dive in!
Henry Course
