The latest news from incident.io HQ

Handling third-party provider outages

What do you do when Cloudflare goes down? Or AWS?

Uncovering the mysteries of on-call

We ran a survey to uncover the mysteries of how on-call works in organizations of different shapes and sizes around the world.

Declare early, declare often: why you shouldn’t hesitate to raise an incident

Declaring your first incident can be intimidating. Let’s look at some common fears, and work out how to address them.

How to run meetings that don't suck

What the world of software development can learn from consulting - why meetings are useful, and how to run them well.

Introducing Incident Types

Use incident types to optimise your incident response for the situation at hand, and gain insights into incidents sliced across your organization.

How to empower your team to own incident response

In critical moments, you need everyone to know exactly what their role is in an incident in order to recover fast.

Build custom API integrations with incident.io

Declare incidents from other tools, export incident data for analysis, configure incident.io and more with our API.

Reducing our pager load

What we did when we were getting paged too much

Making Go errors play nice with Sentry

Configuring Go error reporting to work effectively with Sentry can be challenging. In this post, we share how we improved our setup by deduplicating stacktraces for clearer, more efficient error handling.