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Introducing Investigations, powered by Nexus.
Featured

Introducing Investigations, powered by Nexus.

Today we're launching Investigations: agentic root cause analysis that starts the moment you're paged, figures out what broke and why, and works with your team through to resolution. Here's what we built, what's powering it, and why it took some time to get right.

AIArticleEngineeringDataTalentAll posts
What is ITSM certification?
Article

What is ITSM certification?

Luis Gonzalez
Luis Gonzalez
January 4, 2023
What is ITSM? Understanding the world of service management
Article

What is ITSM? Understanding the world of service management

Luis Gonzalez
Luis Gonzalez
January 3, 2023
How communication can make or break your incidents
Podcast

How communication can make or break your incidents

Charlie Kingston
Charlie Kingston
January 3, 2023
Responding to a data breach with the urgency it deserves
Article

Responding to a data breach with the urgency it deserves

Luis Gonzalez
Luis Gonzalez
January 3, 2023
Understanding the differences between severity vs priority in incident management
Article

Understanding the differences between severity vs priority in incident management

Luis Gonzalez
Luis Gonzalez
January 3, 2023
Goodbye, 2022. Hello, 2023 — reflecting on a year of change, progress and incidents
Article

Goodbye, 2022. Hello, 2023 — reflecting on a year of change, progress and incidents

Chris Evans
Chris Evans
December 20, 2022
What is incident management? Understanding this critical business function.
Engineering

What is incident management? Understanding this critical business function.

Katie Hewitt
Katie Hewitt
December 9, 2022
The founder's story: a trip down memory lane
Podcast

The founder's story: a trip down memory lane

Chris Evans
Chris Evans
December 9, 2022
Intermittent downtime from repeated crashes
Engineering

Intermittent downtime from repeated crashes

Lawrence Jones
Lawrence Jones
November 30, 2022

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