The latest news from incident.io HQ

All I want for Christmas is to learn from my incidents...

Welcome to the November 2022 edition of our newsletter.

5 things that surprised me in my first month at incident.io

5 things that surprised me in my first month at incident.io.

Early stage data teams: a balancing act

How to make sure a small team can have a big impact.

Building an incident management process

In this podcast, our panellists discuss the foundations that any team needs to put in place when designing their incident management process. Starting from the basics of defining what we really mean by an incident, to how to set your severity levels, roles and statuses, Chris and Pete share their tips for building solid foundations to run your incidents.

incident.fm, post-incident processes, and Crocs

Welcome to the October 2022 edition of our newsletter.

How to build a successful on-call team

In this podcast, our panellists discuss what it means to build a successful on-call team. Drawing on their experiences at fast growing start-ups and scale-ups, incident.io co-founders Pete and Chris cover everything from who should be on the rota and how to build a compassionate on-call culture, to compensation structures and tips for operationalising on-call.

incident.fm is coming soon

We've made a podcast, and we're excited to share it with you later this week...

7 ways teams are using incident.io’s Decision Flows

Decision Flows are a lesser-known but powerful feature in incident.io that help teams resolve incidents faster. We’ve investigated how teams are using them today, such as to determine an incident’s severity and guide engineers through common triage steps.

Making code-generation in Go more powerful with generics

Go 1.18 added generics to the language a few months ago. Here’s how we’ve combined generics with code generation to make our code safer and easier to read and write.