The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Article

Tell the story of your incident with timeline curation

Why telling the story of your incident is vital to finding the most useful insights.

Martha LambertPicture of Martha Lambert

Martha Lambert

4 min read
Newsletter

Practical incident management tips, counting pennies, and screaming into clouds

Welcome to the July 2022 edition of our newsletter.

incident.ioPicture of incident.io

incident.io

3 min read
Article

3 common pitfalls of post-mortems

Reasons why a post-mortem might not deliver the value it deserves.

Milly LeadleyPicture of Milly Leadley

Milly Leadley

4 min read
Article

We’ve raised $34M to help organizations be resilient in the face of failure

We’ve raised $34M to bring increased resilience to organizations around the world. With this latest round of investment we’re expanding internationally in the US, accelerating our product plans, and growing our amazing team.

Stephen WhitworthPicture of Stephen Whitworth

Stephen Whitworth

4 min read
Article

Making the wrong choice on build vs buy

A cautionary tale of building software rather than buying it, and tips for making the right choice.

Isaac SeymourPicture of Isaac Seymour

Isaac Seymour

5 min read
Screenshot of Sentry logo.
Article

Introducing our Sentry Integration

Use Sentry for error tracking, or performance monitoring? To keep everything organised, you can now link issues and incidents.

Andy ProvanPicture of Andy Provan

Andy Provan

1 min read
Some sample code from our gorm tracing setup
Article

Tracing Gorm queries with OpenCensus & Google Cloud Tracing

Giving your traces superpowers with enriched metadata from your gorm queries

Alex Russell-SawPicture of Alex Russell-Saw

Alex Russell-Saw

3 min read
Article

What I learned from leading my first incident

Why it's possible to lead when you're the most inexperienced person in the room, and why you should do it.

Milly LeadleyPicture of Milly Leadley

Milly Leadley

5 min read
Article

Handling third-party provider outages

What do you do when Cloudflare goes down? Or AWS?

Lisa Karlin CurtisPicture of Lisa Karlin Curtis

Lisa Karlin Curtis

10 min read

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