We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.
Goodbye, 2022. Hello, 2023 — reflecting on a year of change, progress and incidents
As we turn the page to 2023, we take a look back at an eventful 2022 at incident.io.
Chris Evans
What is incident management? Understanding this critical business function
In this article we’ll give you a 101 on incident management: what is it, why does it matter, and how can you do it well?
Katie Hewitt
The founder's story: a trip down memory lane
In this podcast, the three incident.io co-founders Stephen, Chris and Pete take a trip down memory lane, revisiting the story of how they came to found incident.io and the major milestones of the first 12 months in business.
Chris Evans
Intermittent downtime from repeated crashes
This is a technical write-up of an incident on Friday 18th November 2022 where we experienced 13 minutes of downtime from intermittent crashes.
Lawrence Jones
All I want for Christmas is to learn from my incidents...
Welcome to the November 2022 edition of our newsletter.
incident.io
5 things that surprised me in my first month at incident.io
5 things that surprised me in my first month at incident.io.
Aaron Sheah
Early stage data teams: a balancing act
How to make sure a small team can have a big impact.
Jack Colsey
Building an incident management process
In this podcast, our panellists discuss the foundations that any team needs to put in place when designing their incident management process. Starting from the basics of defining what we really mean by an incident, to how to set your severity levels, roles and statuses, Chris and Pete share their tips for building solid foundations to run your incidents.
Charlie Kingston
incident.fm, post-incident processes, and Crocs
Welcome to the October 2022 edition of our newsletter.
incident.io
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