The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Article

Why you actually need an incident response tool

Learn why incident response tools are essential and how they can help you build more resilient products in the long-term.

incident.ioPicture of incident.io

incident.io

9 min read
Engineering

Developer environments should be cattle, not pets

You shouldn't get too attached to your local environment. Here's why.

Kelsey MillsPicture of Kelsey Mills

Kelsey Mills

5 min read
Article

5 strategies to improve your incident communication

Effective incident communication is key to ensuring that the collaboration needed to resolve an incident is happening and that no one is left in the dark.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

13 min read
Article

How to improve incident triaging for better organization-wide incident response

Incident triage is a key step in the incident response process, as it helps to avoid false positives and confirm the legitimacy and severity of incidents.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

9 min read
Article

The complete 6-step incident response lifecycle

Want to prepare your organization to handle any incidents? Here, we'll outline the 6-step incident response process.

incident.ioPicture of incident.io

incident.io

9 min read
Engineering

What it meant for me to give away my Lego

If you join an early-stage startup, you'll probably have to give away your Lego one day. Here's what I learned when I had to part with mine.

Lisa Karlin CurtisPicture of Lisa Karlin Curtis

Lisa Karlin Curtis

6 min read
Newsletter

What are you learning from your incidents?

Welcome to the March 2023 edition of our newsletter.

incident.ioPicture of incident.io

incident.io

4 min read
Article

incident.io Workflows: bringing automation into your incident response process

With incident.io Workflows, businesses can automated many of the manual process throughout the incident response process.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

9 min read
Engineering

How we boost productivity with Raycast

At incident.io, we've used Raycast since V1. Here's how it's helped boost our productivity.

Charlie RevettPicture of Charlie Revett

Charlie Revett

4 min read

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