A photo of Isaac Seymour
Talent

New Joiner: Isaac Seymour

We're growing the team! Welcome our latest hire - Isaac Seymour

incident.io
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incident.io

1 min read
Golang tests using the mocked Slack client
Engineering

Using context.Context to mock API clients

We've found a pattern to mock external client libraries while keeping code simple, reducing the number of injection spots and ensuring all the code down a callstack uses the same mock client.

Lawrence Jones
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Lawrence Jones

7 min read
The AICPA SOC Logo
Article

We've successfully completed our SOC 2 audit

We're very pleased to announce that incident.io is now SOC 2 compliant, having successfully completed our Type I audit.

Chris Evans
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Chris Evans

2 min read
A vintage phone
Article

On-call by default

Like many SaaS businesses, we have an on-call rota to enable us to provide 24x7 cover if there are problems with incident.io. We have a 'pager' which will alert the relevant person if something unexpected happens in our app, so that they can investigate and fix it if needed.

Chris Evans
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Chris Evans

3 min read
A photo of a field
Engineering

Breaking down complex projects into smaller, shippable increments

Mitigate the risks of delivering a complex project by shipping small pieces along the way.

Lisa Karlin Curtis
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Lisa Karlin Curtis

6 min read
A list of configured workflows in incident.io
Article

Workflows: your process, automated

We're delighted to announce the latest feature of the incident.io platform: Workflows. Configure your processes once, and we'll make sure you follow them, every time.

Chris Evans
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Chris Evans

7 min read
Talent

New Joiner: Yann Sarfati

Welcoming Yann Sarfati to the team!

incident.io
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incident.io

1 min read
A photo of a safe
Engineering

Building safe-by-default tools in our Go web application

Moving fast and breaking things is all well and good, but keeping our customer data safe isn't something we can compromise on. Find out how we do it!

Lisa Karlin Curtis
Picture of Lisa Karlin Curtis

Lisa Karlin Curtis

6 min read
Speed dial of a car
Engineering

Deploying to production in <5m with our hosted container builder

Fast build times have a number of benefits, from reliability to developer happiness. We reduces our time to deploy to <5, and it's glorious.

Lawrence Jones
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Lawrence Jones

9 min read

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