The latest news from incident.io HQ
We’re building the best way for your whole organisation to respond, review and learn from incidents. This is where we talk about how and why.
What I learned from leading my first incident
Why it's possible to lead when you're the most inexperienced person in the room, and why you should do it.
Milly Leadley
Handling third-party provider outages
What do you do when Cloudflare goes down? Or AWS?
Lisa Karlin Curtis
Uncovering the mysteries of on-call
We ran a survey to uncover the mysteries of how on-call works in organisations of different shapes and sizes around the world.
incident.io
New Joiner: Charlie Kingston
Welcoming Charlie Kingston to the team!
incident.io
New Joiner: Andy Provan
Welcoming Andy Provan to the team!
incident.io
Declare early, declare often: why you shouldn’t hesitate to raise an incident
Declaring your first incident can be intimidating. Let’s look at some common fears, and work out how to address them.
Isaac Seymour
How to run meetings that don't suck
What the world of software development can learn from consulting - why meetings are useful, and how to run them well.
Lisa Karlin Curtis
Introducing Incident Types
Use incident types to optimise your incident response for the situation at hand, and gain insights into incidents sliced across your organisation.
Martha Lambert
How to empower your team to own incident response
In critical moments, you need everyone to know exactly what their role is in an incident in order to recover fast.
Martha Lambert
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