Setting the foundations for on-call that’s fair, balanced, and human-focused
Before you drop folks into a rota, it's worthwhile to lay the groundwork for on-call that's fair for everyone and protects your company as well.
incident.io
All I want for Christmas... from Slack
At incident.io we're big fans of the Slack Block Kit, and proud of what we've built with it. This is our Christmas wishlist for the features we'd love to see next year.
Kelsey Mills
incident.io – now available in AWS Marketplace
incident.io is now on the AWS Marketplace, making your procurement process effortless and secure. Check out our listing for a hassle-free way to add top-tier incident management to your AWS services.
Chris Evans
Your incident declaration form is (probably) too long: The power of concise reporting
Do you have a lot of required fields on your incident declaration form? You may be creating lots of extra work for your responders.
Matilda Hultgren
"The dashboard looks broken!": How should data teams respond to incidents?
For data teams, the thought of using an incident management tool feels like an odd fit. But if you look deeper, it just makes sense.
Jack Colsey
Incident management really can be for everyone
It's time to move past the idea that incident management tools can only be used to respond to incidents—and only by engineering teams.
incident.io
The price of building your own incident management tool is not what it seems.
Build or buy? An age-old decision that gets made dozens of times a year. It’s quite possibly one of the most important decisions you make as an organization.
incident.io
Post-incident flows: Bringing consistency to your post incident processes
With Post-incident flows, you can create a checklist of tasks and actions to ensure consistency across your teams and facilitate deeper learning.
Luis Gonzalez
A guide to post-mortem meetings and how we run them at incident.io
Post-mortem meetings can play a crucial role in fostering an environment of continuous learning. Here's how we do them!
incident.io
