The latest news from incident.io HQ
We’re building the best way for your whole organisation to respond, review and learn from incidents. This is where we talk about how and why.
Declare early, declare often: why you shouldn’t hesitate to raise an incident
Declaring your first incident can be intimidating. Let’s look at some common fears, and work out how to address them.
Isaac Seymour
How to run meetings that don't suck
What the world of software development can learn from consulting - why meetings are useful, and how to run them well.
Lisa Karlin Curtis
Introducing Incident Types
Use incident types to optimise your incident response for the situation at hand, and gain insights into incidents sliced across your organisation.
Martha Lambert
How to empower your team to own incident response
In critical moments, you need everyone to know exactly what their role is in an incident in order to recover fast.
Martha Lambert
Build custom API integrations with incident.io
Declare incidents from other tools, export incident data for analysis, configure incident.io and more with our API.
Isaac Seymour
Reducing our pager load
What we did when we were getting paged too much
Lisa Karlin Curtis
How to get everyone at the company to value writing
Once a month, the whole of our company downs tools, and spends the whole day writing. We call it Content Day!
Stephen Whitworth
How to build a strong incident response process
When building an incident response process, it’s easy to get overwhelmed by all the moving parts - but less is more. Here are three things to do that will set you up for success.
Lisa Karlin Curtis
What's a fair compensation for being on-call?
In this guide, we'll cover the various options for paying folks who are on-call, along with some advice, trade-offs and pitfalls to avoid.
Chris Evans
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