Whose fault was it anyway? On blameless post-mortems
While blameless post-mortems are a great idea on the surface, if taken to the extreme, they can muddy how much you actually learn from incidents.
incident.io
Better learning from incidents: A guide to incident post-mortem documents
Post-mortem documents are a great way to facilitate learning after incidents are resolved.
Luis Gonzalez
How we’ve made Status Pages better over the last three months
A few months ago we announced Status Pages -- the most delightful way to keep customers up-to-date about ongoing incidents. Since then, we've launched several features to add an extra bit of delight. Read on to learn more.
incident.io
The balancing act of reliability and availability
To prevent issues like downtime, you have to focus on the reliability and availability of your product. But there's a balance to be struck here.
incident.io
Incident management vs problem management: understanding the connection between the two
While problem management and incident management may seem different, they're two sides of the same coin.
Luis Gonzalez
incident.io: A scalable incident management solution built for enterprises
With incident.io, enterprise businesses have an incident management solution that can navigate their complex needs and improve their response processes.
Luis Gonzalez
Why you need an internal status page
Status pages are commonplace for companies to communicate externally to customers. But how do internal stakeholders get internal-only information: internal status pages!
Isaac Seymour
What is an SRE? Understanding the responsibilities of this crucial function
Site reliability engineers are responsible for quite a bit, but one thing is clear—their role is critical. In this article, we break down everything you need to know about SREs and what they focus on.
incident.io
Barcelona 2023 Company Offsite Recap
Last month, the team gathered for our second company offsite in sunny, oceanside Barcelona. Here's how it went.
Luis Gonzalez
