The latest news from incident.io HQ

We鈥檙e building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Screenshot of Sentry logo.
Article

Introducing our Sentry Integration

Use Sentry for error tracking, or performance monitoring? To keep everything organised, you can now link issues and incidents.

Andy ProvanPicture of Andy Provan

Andy Provan

1 min read
Some sample code from our gorm tracing setup
Article

Tracing Gorm queries with OpenCensus & Google Cloud Tracing

Giving your traces superpowers with enriched metadata from your gorm queries

Alex Russell-SawPicture of Alex Russell-Saw

Alex Russell-Saw

3 min read
Article

What I learned from leading my first incident

Why it's possible to lead when you're the most inexperienced person in the room, and why you should do it.

Milly LeadleyPicture of Milly Leadley

Milly Leadley

5 min read
Article

Handling third-party provider outages

What do you do when Cloudflare goes down? Or AWS?

Lisa Karlin CurtisPicture of Lisa Karlin Curtis

Lisa Karlin Curtis

10 min read
Article

Uncovering the mysteries of on-call

We ran a survey to uncover the mysteries of how on-call works in organizations of different shapes and sizes around the world.

incident.ioPicture of incident.io

incident.io

3 min read
Index finger pressing a big red button
Article

Declare early, declare often: why you shouldn鈥檛 hesitate to raise an incident

Declaring your first incident can be intimidating. Let鈥檚 look at some common fears, and work out how to address them.

Isaac SeymourPicture of Isaac Seymour

Isaac Seymour

4 min read
People meeting around a table with post-it notes, coffee, and charts
Article

How to run meetings that don't suck

What the world of software development can learn from consulting - why meetings are useful, and how to run them well.

Lisa Karlin CurtisPicture of Lisa Karlin Curtis

Lisa Karlin Curtis

4 min read
Screenshot of three incident types, Experiment, Production, Security.
Article

Introducing Incident Types

Use incident types to optimise your incident response for the situation at hand, and gain insights into incidents sliced across your organization.

Martha LambertPicture of Martha Lambert

Martha Lambert

6 min read
Article

How to empower your team to own incident response

In critical moments, you need everyone to know exactly what their role is in an incident in order to recover fast.

Martha LambertPicture of Martha Lambert

Martha Lambert

7 min read

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