A new channel per incident – helpful or harmful?
Which is better, a new channel created for each new incident, or reusing existing channels to coordinate your response? As you might expect, the answer is 'it depends'!
Chris Evans
What is DORA and how will it affect me?
The Digital Operational Resilience Act (DORA) will toughen incident management processes. Here's a breakdown of the key changes that you will need to consider.
incident.io
Connecting to incident.io with Zapier
Want to connect your incident management processes to existing systems? Our integration with Zapier can help!
Charlie Kingston
Interrupts in software teams: using unplanned work to your advantage
Interrupts can ruin productivity. Let's look at how you can turn them into an advantage.
Alex Russell-Saw
Driving a customer-focused incident response process
Minimising customer impact doesn't always align with shortest time to a fix. Here's how to make your incident response process revolve around your customers.
Martha Lambert
Why we opened our New York office
We've opened our New York office. But, why expand to the US at all, and why now?
Stephen Whitworth
Tell the story of your incident with timeline curation
Why telling the story of your incident is vital to finding the most useful insights.
Martha Lambert
3 common pitfalls of post-mortems
Reasons why a post-mortem might not deliver the value it deserves.
Milly Leadley
We’ve raised $34M to help organizations be resilient in the face of failure
We’ve raised $34M to bring increased resilience to organizations around the world. With this latest round of investment we’re expanding internationally in the US, accelerating our product plans, and growing our amazing team.
Stephen Whitworth
