Driving a customer-focused incident response process
Minimising customer impact doesn't always align with shortest time to a fix. Here's how to make your incident response process revolve around your customers.
Why we opened our New York office
We've opened our New York office. But, why expand to the US at all, and why now?
Tell the story of your incident with timeline curation
Why telling the story of your incident is vital to finding the most useful insights.
Practical incident management tips, counting pennies, and screaming into clouds
Welcome to the July 2022 edition of our newsletter.
3 common pitfalls of post-mortems
Reasons why a post-mortem might not deliver the value it deserves.
We’ve raised $34M to help organisations be resilient in the face of failure
We’ve raised $34M to bring increased resilience to organisations around the world. With this latest round of investment we’re expanding internationally in the US, accelerating our product plans, and growing our amazing team.
Making the wrong choice on build vs buy
A cautionary tale of building software rather than buying it, and tips for making the right choice.
Introducing our Sentry Integration
Use Sentry for error tracking, or performance monitoring? To keep everything organised, you can now link issues and incidents.
Tracing Gorm queries with OpenCensus & Google Cloud Tracing
Giving your traces superpowers with enriched metadata from your gorm queries
Stay in the loop: subscribe to our RSS feed.