The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

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Engineering

Battling database performance

Earlier this year, we experienced intermittent timeouts in our application — here’s how we tried to address the underlying issue over the next two weeks.

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Rory Bain

12 min read
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Engineering

How we built it: incident.io Status Pages

How we a built fast, reliable status page solution in three months.

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Isaac Seymour

9 min read
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Article

Announcing incident.io Status Pages — powering clear external comms to build trust

With Status Pages, businesses can once again make external comms a staple of their company culture.

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Luis Gonzalez

6 min read
Article

Our A, B, Cs of external communications

External communication is really important. But you have to make sure you’re hitting a few key bars before you ship things out into the world.

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Lisa Karlin Curtis

8 min read
Article

Incident vs. bug: How to distinguish between these two (seemingly) related concepts

The difference between and incident and a bug might seem insignificant—but it's an important distinction to make.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

9 min read
Article

Looking ahead to KubeCon Europe 2023

With KubeCon Europe fast approaching, we wanted to highlight some incident management talks we find particularly exciting.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

7 min read
Engineering

Keep the monolith, but split the workloads

Everybody loves a monolith, but you can hit issues as you scale. This post is about a technique – splitting your workloads – that can significantly reduce that pain, costs little, and can be applied early.

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Lawrence Jones

10 min read
Article

Building a culture of incident response

In this guest blog post, Vanta details how they’ve built a culture that prioritizes incident response.

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Jess Chang

8 min read
Article

4 roles to have on your incident response team for efficiency and the fastest resolution times

Incident response teams work best when they're structured appropriately and have dedicated roles. Here are some best practices for doing just that.

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incident.io

12 min read

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