The latest news from incident.io HQ

What does SLO stand for? A complete guide to Service Level Objectives (SLOs)

In the land of tech acronyms, SLOs might feel like just another buzzword, but they’re crucial to a successful service strategy. This post breaks down the essentials: what SLOs are, why they matter, and how they can keep you sane (and your users happy).

A new era for Catalog

Over the past year, we’ve been working incredibly hard behind the scenes to make Catalog even more powerful and usable with new features, integrations, and more.

Introducing: incident.io for Microsoft Teams

The wait is finally over. Introducing: incident.io for Microsoft Teams 🔥

Introducing SEV0

Welcome to our first-ever conference, taking place this September.

Where does the time go after you resolve an incident?

We were curious: where does the time go after an incident is resolved? To find out, we analyzed the post-incident process of 13,000 incidents and 14,000 follow-ups action items.

A tough day for incident responders: lessons from the CrowdStrike update

Today marks a particularly challenging day for incident responders across the globe. As many of you may have noticed, a recent update from CrowdStrike has triggered widespread disruptions, causing chaos in various sectors.

Dear Customers, we couldn't have done it without you. With love, incident.io

We're over the moon to share our Summer 2024 accolades from G2, including snagging the #1 spot in their Relationship Index!

Using AI to understand what sets incident.io apart from the competition

What happens when you take all of the reasons customers give you for choosing your product, and pump them into ChatGPT to find out what's working? We did just that, and the results are exactly as we hoped.

Our simple-to-use incident post-mortem template

Incident post-mortems are a crucial document that cannot be glossed over. In this article, you’ll find our go-to post-mortem template that you can use in your own organization.