The best tools for a modern incident management software stack
We’re fortunate enough to speak to a huge number of companies about their incident management processes. In doing so, we’ve noticed an emergent trend in how modern companies are using software to support their incident management processes, and a common set of challenges faced by them too.
How we do realtime response with incident.io, Sentry & PagerDuty
Like most tech companies, we use an on-call rota and various alerting tools. We do this to respond to incidents before they’re reported. In this post, I’d like to share how exactly we have it set up.
Our stack for acquiring and retaining customers
We’ve been building incident.io for 12 months and thought it would be a good time to share the constellation of tools that we’re using to power our customer experience.
Why you should ditch your overly detailed incident response plan
Best practices for how you should respond to incidents.
Product metrics @ incident.io, a year (and a half) in
Ed Dean discusses product milestones at incident.io!
August rounders social: match analysis
A 10-9.5 thriller unfolded in Victoria Park in our August Rounders Social.
5 reasons why you shouldn't buy incident.io
Not many companies will tell you exactly why you shouldn’t use their product, but doing so can save everyone a lot of time and effort. So here you go, a short-cut to finding out whether we're the right tool for you.
We’re making our on-call calculator free
Save time and reduce errors with our free on-call pay calculator.
Why you need an incident timeline
Learn how to get the most from your incident timeline.
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