At incident.io, we've always focused on empowering your team to manage incidents calmly, confidently, and effectively. Today, we’re introducing a powerful new addition to our suite of AI incident responders — one designed to bring a new layer of strategic oversight to your engineering organization: Agentic CTO.
Diagnosing and fixing issues is only part of effective incident response. The truth is, many incidents move faster when there's executive oversight — a sense of urgency, pressure, and someone repeatedly asking, “What's the ETA?”
That’s where Agentic CTO comes in. It joins your incidents automatically, bringing the full force of simulated executive presence. From setting the tone with high-stakes questions (“Why haven’t we rebooted the database already?”) to driving healthy cadence of communication (“It’s been 3 minutes, can I get another update?”), Agentic CTO ensures your team never forgets the real priorities: visibility, accountability, and a heightened sense of importance.
Every organization has its preferred flavor of executive oversight, and you can dial in yours with Agentic CTO’s industry-first personality configuration panel. From light-touch guidance to full-blown SEV0 mode, you're in full control:
To deliver a truly authentic executive experience, Agentic CTO now integrates directly with Scribe — our AI-powered notetaker that captures live-call updates and summaries.
During incident calls, Agentic CTO will automatically interject and vocalize all questions and chain of thought reasoning in real-time, proactively keeping everyone in the loop and, reducing the need for actual executives to jump on the call and ask, “Can someone catch me up?”
Teams trained with Agentic CTO report higher tolerance to stress, improved "upwards management" capabilities, and greater resilience when those real executives turn up.
And as a bonus, your engineers may even find comfort in the familiar dynamic — a slightly-too-involved voice asking the tough questions… just like home.
“Agentic CTO has definitely helped us stay… focused during incidents. The constant reminders about customer impact and update frequency are really helpful.” — Chris, Engineer
Agentic CTO: because the best incident response teams aren’t born — like diamonds, they’re forged by executive-inspired pressure.
Yes, it’s April Fools. But hey, if this hit a little too close to home… maybe it's time to see if there's a better way to manage your incidents and forward it to your actual CTO 😉
I'm one of the co-founders, and the Chief Product Officer here at incident.io.
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