Chris Evans's posts

Mastering regulatory compliance with incident.io

Learn how incident.io streamlines regulatory compliance by automating incident management, enhancing collaboration, and simplifying audits for frameworks like GDPR, SOC2, and DORA.

Why I like discussing actions items in incident reviews

Action items are a natural part of understanding and improving the systems we work with—an extension of the overall learning process. So, what better place to discuss them than in the incident review itself?

The ultimate guide to on-call schedules

Learn how to create effective on-call schedules that balance operational efficiency with employee well-being. Explore best practices, scheduling patterns, and tools to minimize downtime and prevent burnout.

Short-lived teams, sweating the details and zero bugs: How Linear raises the bar

This week, we talking to Sabin Roman from Linear, to talk about how they build teams, their zero bugs policy and heaps more.

Behind the streams: how Netflix drives reliability across their organization

This week we sit down with Hank Jacobs, Staff Site Reliability Engineer at Netflix to discuss their deployment of incident.io across their organization.

Using AI to understand what sets incident.io apart from the competition

What happens when you take all of the reasons customers give you for choosing your product, and pump them into ChatGPT to find out what's working? We did just that, and the results are exactly as we hoped.