I'm one of the co-founders and the Chief Product Officer of incident.io. I've spent my whole career working in engineering.
Immediately before founding incident.io, I worked at Monzo (a UK bank) where I led Platform engineering, On-call and Incident Management.
I spent a tonne of time working on the intersection of engineering side of incidents with other parts of the organisation, like customer support, risk and compliance, and the board.
Words here are my own, unless they get me in trouble, in which case they're all incident.io's.
Chris Evans's posts
Introducing: Smile to Acknowledge
Here at incident.io, we're always seeking new ways to enhance your on-call experience. That's why we're excited to announce our latest feature: Photo Acknowledgement for On-Call Alerts.
Chris Evans
Finding the common ground with executives in incidents
Both responders and executives feel the pain of incidents. By finding common ground, they can get to a place where they sting a bit less.
Chris Evans
incident.io – now available in AWS Marketplace
incident.io is now on the AWS Marketplace, making your procurement process effortless and secure. Check out our listing for a hassle-free way to add top-tier incident management to your AWS services.
Chris Evans
Effective incident escalations
In the ever-evolving digital landscape, every organization must confront its fair share of incidents. Regardless of the sector or size, one common thread weaves through them all: the need for effective incident management. A crucial part of this management is incident escalation.
Chris Evans
Synchronizing mental models
When everyone has their own mental model, it can hinder our ability to respond to incidents. Catalog creates a shared operational map, enabling faster decision-making, automated workflows, and an overall streamlined response process.
Chris Evans
Announcing Catalog – the connected map of everything in your organization
Build a connected map of everything that exists in your organization that you can easily navigate and which is available across features like Workflows, Insights, and Triggers to level up your incident response.
Chris Evans
