I'm one of the co-founders and the Chief Product Officer of incident.io. I've spent my whole career working in engineering.
Immediately before founding incident.io, I worked at Monzo (a UK bank) where I led Platform engineering, On-call and Incident Management.
I spent a tonne of time working on the intersection of engineering side of incidents with other parts of the organisation, like customer support, risk and compliance, and the board.
Words here are my own, unless they get me in trouble, in which case they're all incident.io's.
Learning from incidents is not the goal
Learning from incidents is a hot topic within the software industry, but the goal is not for organizations to learn from incidents: it’s for them to be better, more successful businesses.
Chris Evans
How we approach integrations at incident.io
Here are incident.io we have dozens of integrations with SaaS tools. But why have we not built out own versions of these tools? Simply put, we can’t do everything.
Chris Evans
Goodbye, 2022. Hello, 2023 — reflecting on a year of change, progress and incidents
As we turn the page to 2023, we take a look back at an eventful 2022 at incident.io.
Chris Evans
The founder's story: a trip down memory lane
In this podcast, the three incident.io co-founders Stephen, Chris and Pete take a trip down memory lane, revisiting the story of how they came to found incident.io and the major milestones of the first 12 months in business.
Chris Evans
Our guide to creating your own incident management software stack
We’re fortunate enough to speak to a huge number of companies about their incident management processes. In doing so, we’ve noticed an emergent trend in how modern companies are using software to support their incident management processes, and a common set of challenges faced by them too.
Chris Evans
5 reasons why you shouldn't buy incident.io
Not many companies will tell you exactly why you shouldn’t use their product, but doing so can save everyone a lot of time and effort. So here you go, a short-cut to finding out whether we're the right tool for you.
Chris Evans