Chris Evans's posts

How we approach integrations at incident.io

Here are incident.io we have dozens of integrations with SaaS tools. But why have we not built out own versions of these tools? Simply put, we can’t do everything.

Goodbye, 2022. Hello, 2023 — reflecting on a year of change, progress and incidents

As we turn the page to 2023, we take a look back at an eventful 2022 at incident.io.

The founder's story: a trip down memory lane

In this podcast, the three incident.io co-founders Stephen, Chris and Pete take a trip down memory lane, revisiting the story of how they came to found incident.io and the major milestones of the first 12 months in business.

Our guide to creating your own incident management software stack

We’re fortunate enough to speak to a huge number of companies about their incident management processes. In doing so, we’ve noticed an emergent trend in how modern companies are using software to support their incident management processes, and a common set of challenges faced by them too.

5 reasons why you shouldn't buy incident.io

Not many companies will tell you exactly why you shouldn’t use their product, but doing so can save everyone a lot of time and effort. So here you go, a short-cut to finding out whether we're the right tool for you.

A new channel per incident – helpful or harmful?

Which is better, a new channel created for each new incident, or reusing existing channels to coordinate your response? As you might expect, the answer is 'it depends'!