Chris Evans's posts
Why I like discussing actions items in incident reviews
Action items are a natural part of understanding and improving the systems we work with—an extension of the overall learning process. So, what better place to discuss them than in the incident review itself?
Chris Evans
The ultimate guide to on-call schedules
Learn how to create effective on-call schedules that balance operational efficiency with employee well-being. Explore best practices, scheduling patterns, and tools to minimize downtime and prevent burnout.
Chris Evans
Short-lived teams, sweating the details and zero bugs: How Linear raises the bar
This week, we talking to Sabin Roman from Linear, to talk about how they build teams, their zero bugs policy and heaps more.
Chris Evans
Behind the streams: how Netflix drives reliability across their organization
This week we sit down with Hank Jacobs, Staff Site Reliability Engineer at Netflix to discuss their deployment of incident.io across their organization.
Chris Evans
Using AI to understand what sets incident.io apart from the competition
What happens when you take all of the reasons customers give you for choosing your product, and pump them into ChatGPT to find out what's working? We did just that, and the results are exactly as we hoped.
Chris Evans
Mastering the SEV0
With extreme pressure, high degrees of uncertainty, and high-stakes communication, handling a Sev0 is very different to other incidents.
Chris EvansSo good, you’ll break things on purpose
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