Chris Evans's posts
incident.io – now available in AWS Marketplace
incident.io is now on the AWS Marketplace, making your procurement process effortless and secure. Check out our listing for a hassle-free way to add top-tier incident management to your AWS services.
Chris Evans
Effective incident escalations
In the ever-evolving digital landscape, every organization must confront its fair share of incidents. Regardless of the sector or size, one common thread weaves through them all: the need for effective incident management. A crucial part of this management is incident escalation.
Chris Evans
Synchronizing mental models
When everyone has their own mental model, it can hinder our ability to respond to incidents. Catalog creates a shared operational map, enabling faster decision-making, automated workflows, and an overall streamlined response process.
Chris Evans
Announcing Catalog – the connected map of everything in your organization
Build a connected map of everything that exists in your organization that you can easily navigate and which is available across features like Workflows, Insights, and Triggers to level up your incident response.
Chris Evans
Learning from incidents is not the goal
Learning from incidents is a hot topic within the software industry, but the goal is not for organizations to learn from incidents: it’s for them to be better, more successful businesses.
Chris Evans
How we approach integrations at incident.io
Here are incident.io we have dozens of integrations with SaaS tools. But why have we not built out own versions of these tools? Simply put, we can’t do everything.
Chris EvansSo good, you’ll break things on purpose
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