The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Article

August rounders social: match analysis

A 10-9.5 thriller unfolded in Victoria Park in our August Rounders Social.

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incident.io

7 min read
Article

Organizing an efficient incident response team

Description: Organizing an effective incident response team is crucial for mitigating the consequences of incidents and taking care of them quickly. Learn more here.

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incident.io

9 min read
Article

5 reasons why you shouldn't buy incident.io

Not many companies will tell you exactly why you shouldn’t use their product, but doing so can save everyone a lot of time and effort. So here you go, a short-cut to finding out whether we're the right tool for you.

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Chris Evans

8 min read
Article

We’re making our on-call calculator free

Save time and reduce errors with our free on-call pay calculator.

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Lawrence Jones

2 min read
Article

Why you need an incident timeline

Learn how to get the most from your incident timeline.

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Martha Lambert

7 min read
Article

Using incidents to level up your teams

How to accelerate your career by running towards the fire.

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Lisa Karlin Curtis

12 min read
Article

Bridging the gap between Engineering and Customer Support during incidents

Why customer comms during an incident are so important - and how to get it right.

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incident.io

5 min read
Article

incident.io + Indent - on-demand system access

An overview of our integration with Indent - an on-demand access control provider.

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incident.io

2 min read
Article

A new channel per incident – helpful or harmful?

Which is better, a new channel created for each new incident, or reusing existing channels to coordinate your response? As you might expect, the answer is 'it depends'!

Chris EvansPicture of Chris Evans

Chris Evans

9 min read

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