Handling third-party provider outages
What do you do when Cloudflare goes down? Or AWS?
Lisa Karlin Curtis
Uncovering the mysteries of on-call
We ran a survey to uncover the mysteries of how on-call works in organizations of different shapes and sizes around the world.
incident.io
Declare early, declare often: why you shouldn’t hesitate to raise an incident
Declaring your first incident can be intimidating. Let’s look at some common fears, and work out how to address them.
Isaac Seymour
How to run meetings that don't suck
What the world of software development can learn from consulting - why meetings are useful, and how to run them well.
Lisa Karlin Curtis
Introducing Incident Types
Use incident types to optimise your incident response for the situation at hand, and gain insights into incidents sliced across your organization.
Martha Lambert
How to empower your team to own incident response
In critical moments, you need everyone to know exactly what their role is in an incident in order to recover fast.
Martha Lambert
Build custom API integrations with incident.io
Declare incidents from other tools, export incident data for analysis, configure incident.io and more with our API.
Isaac Seymour
Reducing our pager load
What we did when we were getting paged too much
Lisa Karlin Curtis
Making Go errors play nice with Sentry
Getting Go errors to work well with Sentry is hard. This post explains how we got them playing nicely by deduping stacktraces.
Lawrence Jones
