The latest news from incident.io HQ

Taking the fear out of migrations

Migrations can be scary: here’s how we run migrations at incident.io to keep things simple and safe

Outbound that doesn’t alienate for a technical product

Outbound can be pretty daunting — but it doesn’t have to be. Here we dive into some actionable pieces of advice that have worked well for us in our sales motion.

Game Day: Stress-testing our response systems and processes

Improving the way we respond to larger, more complex incidents.

Let's make incident management convenient, shall we?

Welcome to the February 2023 edition of our newsletter.

Making transparency a principle of your company’s culture

No matter the size of your company, prioritizing transparency is an absolute must. Here’s why.

Your non-technical teams should be using incident management tools, too

Should your non-technical teams be declaring incidents like your engineering team? Absolutely. Here’s why.

Here’s what to focus on when reviewing an incident

Sometimes you’ll only have a few seconds to glean insights into an incident. In situations like these, here’s what you can focus on for the most high level, but revealing insights.

Triages, bulk edits, post-mortem templates and so much more

Welcome to the January 2023 edition of our newsletter.

How we approach integrations at incident.io

Here are incident.io we have dozens of integrations with SaaS tools. But why have we not built out own versions of these tools? Simply put, we can’t do everything.