The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Article

An ode to the women who came before me—thoughts on International Women's Day

Eva reflects on women who have demonstrated the power of supporting and promoting other women to enable them to excel.

Eva Camus-SmithPicture of Eva Camus-Smith

Eva Camus-Smith

5 min read
Engineering

Taking the fear out of migrations

Migrations can be scary: here’s how we run migrations at incident.io to keep things simple and safe

Lisa Karlin CurtisPicture of Lisa Karlin Curtis

Lisa Karlin Curtis

10 min read
Article

Outbound that doesn’t alienate for a technical product

Outbound can be pretty daunting — but it doesn’t have to be. Here we dive into some actionable pieces of advice that have worked well for us in our sales motion.

Esther DelignatPicture of Esther Delignat

Esther Delignat

8 min read
Engineering

Game Day: Stress-testing our response systems and processes

Improving the way we respond to larger, more complex incidents.

Rory BainPicture of Rory Bain

Rory Bain

12 min read
Newsletter

Let's make incident management convenient, shall we?

Welcome to the February 2023 edition of our newsletter.

incident.ioPicture of incident.io

incident.io

4 min read
Article

Making transparency a principle of your company’s culture

No matter the size of your company, prioritizing transparency is an absolute must. Here’s why.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

8 min read
Article

Your non-technical teams should be using incident management tools, too

Should your non-technical teams be declaring incidents like your engineering team? Absolutely. Here’s why.

Stephen WhitworthPicture of Stephen Whitworth

Stephen Whitworth

8 min read
Article

Here’s what to focus on when reviewing an incident

Sometimes you’ll only have a few seconds to glean insights into an incident. In situations like these, here’s what you can focus on for the most high level, but revealing insights.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

6 min read
Newsletter

Triages, bulk edits, post-mortem templates and so much more 

Welcome to the January 2023 edition of our newsletter.

incident.ioPicture of incident.io

incident.io

3 min read

Stay in the loop: subscribe to our RSS feed.

Operational excellence starts here