The latest news from incident.io HQ

We’re building the best way for your whole organization to respond, review and learn from incidents. This is where we talk about how and why.

Article

Reflecting on one of the biggest incidents in our history

During KubeCon, we experienced a significant incident and rallied to resolve it. Here's the story behind it.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

6 min read
Article

Nine incident management solutions to improve your response workflows

Looking for ways to streamline your incident workflow? Here's a list of 9 key incident management solutions and integrations.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

12 min read
A group of toy soldiers
Engineering

Battling database performance

Earlier this year, we experienced intermittent timeouts in our application — here’s how we tried to address the underlying issue over the next two weeks.

Rory BainPicture of Rory Bain

Rory Bain

12 min read
An example of a beautiful, fast status page.
Engineering

How we built it: incident.io Status Pages

How we a built fast, reliable status page solution in three months.

Isaac SeymourPicture of Isaac Seymour

Isaac Seymour

9 min read
A colourful abacus
Article

Announcing incident.io Status Pages — powering clear external comms to build trust

With Status Pages, businesses can once again make external comms a staple of their company culture.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

6 min read
Article

Our A, B, Cs of external communications

External communication is really important. But you have to make sure you’re hitting a few key bars before you ship things out into the world.

Lisa Karlin CurtisPicture of Lisa Karlin Curtis

Lisa Karlin Curtis

8 min read
Article

Incident vs. bug: How to distinguish between these two (seemingly) related concepts

The difference between and incident and a bug might seem insignificant—but it's an important distinction to make.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

9 min read
Article

Looking ahead to KubeCon Europe 2023

With KubeCon Europe fast approaching, we wanted to highlight some incident management talks we find particularly exciting.

Luis GonzalezPicture of Luis Gonzalez

Luis Gonzalez

7 min read
Engineering

Keep the monolith, but split the workloads

Everybody loves a monolith, but you can hit issues as you scale. Learn how splitting workloads can improve your monolithic architecture's performance and scalability, and understand the trade-offs between monolithic systems and microservices.

Lawrence JonesPicture of Lawrence Jones

Lawrence Jones

10 min read

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