incident.io keeps AI infrastructure reliable when downtime isn’t an option.
NVIDIA's DGX Cloud serves massive AI training workloads where downtime directly impacts customer SLAs and revenue. incident.io's AI SRE helps rapidly identify root causes across complex distributed GPU clusters, reducing mean time to resolution for critical infrastructure issues that affect thousands of enterprise customers.
Unlike point solutions, incident.io's unified Catalog connects your entire infrastructure - from GPU clusters to networking components to customer data. This gives your SRE team complete context during incidents, helping correlate issues across DGX Cloud's distributed architecture while keeping stakeholders informed through integrated status pages.
NVIDIA DGX Cloud teams handle complex distributed AI training failures across thousands of GPUs where manual intervention becomes impractical at scale. incident.io's AI SRE automatically surfaces relevant context from your unified catalog and suggests specific actions, reducing cognitive load during critical GPU cluster incidents.
Multi-cloud AI workloads create coordination challenges when incidents span across AWS, Azure, and GCP environments simultaneously. incident.io unifies your response workflows in Slack or Teams, automatically pulling in the right experts from different cloud teams and infrastructure groups through intelligent on-call management.
Enterprise AI training customers expect transparent communication during DGX Cloud service disruptions that impact their million-dollar workloads. incident.io's integrated status pages automatically update stakeholders while your team focuses on resolution, maintaining trust through clear incident timelines and impact communications.
On-call designed for humans—effortless scheduling, a delightful on-call experience, and powered by AI to cut noise and reduce pages.
Discover On-call
Accelerated by AI and deeply integrated with Slack and Microsoft Teams, fix issues faster, automate workflows, and ensure consistent resolution.
Discover Response
From spotting the failing PR to suggesting the fix, AI SRE investigates issues, surfaces next steps, and helps bring your systems back to health—even while you’re sleeping.
Discover AI SRE
Transparent, automated, and effortless. Keep your customers updated, reduce inbound support, and maintain trust when things go wrong.
Discover Status Pages
Netflix had exactly what you have—Slack workflows, custom bots, and Jira integration. Here's why they switched and what happened next.
Netflix's home-built system required static configuration for which alerts went where—difficult to scale across many teams with different needs. They needed dynamic routing that could adapt to changing team structures and escalation patterns automatically.
incident.io's intelligent routing adapts to your team structure automatically. No more maintaining complex configuration files or updating alert mappings every time teams reorganize. The system learns from your patterns and routes incidents to the right people every time.
Ready for modern incident management? Book a call with one of our experts today.
