With incident.io Catalog, your entire organization exists under a single view, helping you take your incident response to the next level.
Catalog doesn’t just manage services. With it, you can connect and manage everything that exists in your organization in a simple, easy-to-navigate view — from customers, to teams, software services, payment providers and everything in between.
Connect Custom Fields to catalog entries to ensure they stay in-sync. When you add a new service to your existing catalog incident.io will know about it, and relationships like “who owns what service” are always kept up-to-date.
With Catalog, collect high-quality incident data without compromising on speed. Stop asking responders for services, teams and features when they first declare an incident: instead, have fields like Affected Teams get set automatically from the Catalog.
Create Workflows that query Catalog to “page the owners of affected services” or “invite the CSMs who support impacted customers.” With a birds-eye view of your company, stop struggling and let Catalog to do it for you.