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incident.io
incident.io
Automate

Confident, autonomous teams guided by automations

We guide responders through each incident step by step using Workflows, giving them the confidence to lead and fix while bringing consistency to your incidents.

Build workflows, fast

Our simple to use building blocks allow you to create workflows in seconds, so you can bring consistency to your incidents. Configure your processes once, we'll ensure they're followed every time.

  • No code required
  • Pre-built templates

Empower your team

No need to rely on a few seasoned experts, now anyone can create and run incidents autonomously so you can scale your team with confidence.

  • One time configuration
  • Automate actions and behaviours based on specific triggers
  • Easily tailor workflows based on severity, impacted products and more
Eliminate busywork, focus on the fix

We'll guide the process, so your time is freed up to focus on fixing. Here are some common workflows that our customers are using:

If severity is critical
Escalate using PagerDuty
If incident is closed
Nudge team to write post-mortem
If urgent incident declared
Send an email to all execs
skyscanner
"One of the unexpected benefits of switching over to incident.io is that we’ve managed to get different groups within our organization to manage incidents. Now teams are empowered to set up incident channels and feel more confident knowing that there’s automation to help guide them the entire way."
John Paris
John Paris
Principal Engineer
pleo
"incident.io saves us hours per incident when considering the need for us to write up the incident, root cause and actions, communicate it to wider stakeholders and overall reporting."
Braedon Plough
Braedon Plough
Site Reliability Engineer
vanta
"incident.io automates many of the manual processes involved in running incidents. Vanta now saves hours as a result of the automations, alerts, and prompts built into incident.io."
Gus Gonzalez
Gus Gonzalez
Senior Engineering Manager
truelayer
"The fact that the channel is there means that more conversations happen publicly. More people are aware when incidents happen. We've also got automations set up to do things like page execs on every P1."
Thomas
Thomas
Engineering Director
View all customer stories

Integrate with all the tools you already know and love

We're your incident management hub, amplifying the value of your existing tools by bringing them together in a single place.

View all integrations

Stop just fixing, start improving