We guide responders through each incident step by step using Workflows, giving them the confidence to lead and fix while bringing consistency to your incidents.

Build workflows, fast

Our simple to use building blocks allow you to create workflows in seconds, so you can bring consistency to your incidents. Configure your processes once, we'll ensure they're followed every time.

No code required
Pre-built templates

Empower your team

No need to rely on a few seasoned experts, now anyone can create and run incidents autonomously so you can scale your team with confidence.

One time configuration
Automate actions and behaviours based on specific triggers
Easily tailor workflows based on severity, impacted products and more

Eliminate busywork, focus on the fix

We'll guide the process, so your time is freed up to focus on fixing. Here are some common workflows that our customers are using:

If severity is critical

Escalate using PagerDuty

If incident is closed

Nudge team to write post-mortem

If urgent incident declared

Send an email to all execs

"incident.io automates many of the manual processes involved in running incidents. Vanta now saves hours as a result of the automations, alerts, and prompts built into incident.io."

Gus Gonzalez

Senior Engineering Manager

"incident.io saves us hours per incident when considering the need for us to write up the incident, root cause and actions, communicate it to wider stakeholders and overall reporting."

Vicky

Head of User Support

"Previously we had fifteen things to do. incident.io has taken it down to two or three... So you can only focus on what you actually need to focus on and let the automation do the rest."

Steve

Head of Technical Support