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incident.io
incident.io
Automate

Confident, autonomous teams guided by automations

We guide responders through each incident step by step using Workflows, giving them the confidence to lead and fix while bringing consistency to your incidents.

Build workflows, fast

Our simple to use building blocks allow you to create workflows in seconds, so you can bring consistency to your incidents. Configure your processes once, we'll ensure they're followed every time.

  • No code required
  • Pre-built templates

Empower your team

No need to rely on a few seasoned experts, now anyone can create and run incidents autonomously so you can scale your team with confidence.

  • One time configuration
  • Automate actions and behaviours based on specific triggers
  • Easily tailor workflows based on severity, impacted products and more
Eliminate busywork, focus on the fix

We'll guide the process, so your time is freed up to focus on fixing. Here are some common workflows that our customers are using:

If severity is critical
Escalate using PagerDuty
If incident is closed
Nudge team to write post-mortem
If urgent incident declared
Send an email to all execs
vanta
"incident.io automates many of the manual processes involved in running incidents. Vanta now saves hours as a result of the automations, alerts, and prompts built into incident.io."
Gus Gonzalez
Gus Gonzalez
Senior Engineering Manager
accurx
"incident.io saves us hours per incident when considering the need for us to write up the incident, root cause and actions, communicate it to wider stakeholders and overall reporting."
Vicky
Vicky
Head of User Support
complyadvantage
"Previously we had fifteen things to do. incident.io has taken it down to two or three... So you can only focus on what you actually need to focus on and let the automation do the rest."
Steve
Head of Technical Support
giant-swarm
"Now we can generate insights on incidents within minutes, instead of wrangling spreadsheets for hours."
Joe
Joe
VP Engineering
View all customer stories

Integrate with all the tools you already know and love

We're your incident management hub, amplifying the value of your existing tools by bringing them together in a single place.

View all integrations

Stop just fixing, start improving