Podcast

Managing incidents in a growing organisation

In this week's episode, we're joined by Matt Huxtable, CTO at Ziglu (an e-money issuer, offering a variety of digital finance services, particularly well known for its cryptocurrency services).

Chris Evans
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Chris Evans

88 min read
Podcast

How communication can make or break your incidents

In this episode, Pete and Lisa discuss why great communication (both internally and externally) is essential to the success of any incident management process.

Charlie Kingston
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Charlie Kingston

42 min read
Podcast

The founder's story: a trip down memory lane

In this podcast, the three incident.io co-founders Stephen, Chris and Pete take a trip down memory lane, revisiting the story of how they came to found incident.io and the major milestones of the first 12 months in business.

Chris Evans
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Chris Evans

61 min read
Podcast

Building an incident management process

In this podcast, our panellists discuss the foundations that any team needs to put in place when designing their incident management process. Starting from the basics of defining what we really mean by an incident, to how to set your severity levels, roles and statuses, Chris and Pete share their tips for building solid foundations to run your incidents.

Charlie Kingston
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Charlie Kingston

44 min read
Podcast

How to build a successful on-call team

In this podcast, our panellists discuss what it means to build a successful on-call team. Drawing on their experiences at fast growing start-ups and scale-ups, incident.io co-founders Pete and Chris cover everything from who should be on the rota and how to build a compassionate on-call culture, to compensation structures and tips for operationalising on-call.

Charlie Kingston
Picture of Charlie Kingston

Charlie Kingston

49 min read
Podcast

incident.fm is coming soon

We've made a podcast, and we're excited to share it with you later this week...

Charlie Kingston
Picture of Charlie Kingston

Charlie Kingston

1 min read

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