Podcast

Building an incident management process

In this podcast, our panellists discuss the foundations that any team needs to put in place when designing their incident management process. Starting from the basics of defining what we really mean by an incident, to how to set your severity levels, roles and statuses, Chris and Pete share their tips for building solid foundations to run your incidents.

Charlie Kingston
Picture of Charlie Kingston

Charlie Kingston

44 min read
Podcast

How to build a successful on-call team

In this podcast, our panellists discuss what it means to build a successful on-call team. Drawing on their experiences at fast growing start-ups and scale-ups, incident.io co-founders Pete and Chris cover everything from who should be on the rota and how to build a compassionate on-call culture, to compensation structures and tips for operationalising on-call.

Charlie Kingston
Picture of Charlie Kingston

Charlie Kingston

49 min read
Podcast

incident.fm is coming soon

We've made a podcast, and we're excited to share it with you later this week...

Charlie Kingston
Picture of Charlie Kingston

Charlie Kingston

1 min read

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