Building trust through incident communication with Adrián Moreno, VP of Engineering at SumUp
In this episode, we chat with Adrián Moreno, VP of Engineering at SumUp about the importance of incident communication and how teams can streamline them.
incident.io
Managing incidents in a growing organization
In this week's episode, we're joined by Matt Huxtable, CTO at Ziglu (an e-money issuer, offering a variety of digital finance services, particularly well known for its cryptocurrency services).
incident.io
How communication can make or break your incidents
In this episode, Pete and Lisa discuss why great communication (both internally and externally) is essential to the success of any incident management process.
Charlie Kingston
The founder's story: a trip down memory lane
In this podcast, the three incident.io co-founders Stephen, Chris and Pete take a trip down memory lane, revisiting the story of how they came to found incident.io and the major milestones of the first 12 months in business.
Chris Evans
Building an incident management process
In this podcast, our panellists discuss the foundations that any team needs to put in place when designing their incident management process. Starting from the basics of defining what we really mean by an incident, to how to set your severity levels, roles and statuses, Chris and Pete share their tips for building solid foundations to run your incidents.
Charlie Kingston
How to build a successful on-call team
In this podcast, our panellists discuss what it means to build a successful on-call team. Drawing on their experiences at fast growing start-ups and scale-ups, incident.io co-founders Pete and Chris cover everything from who should be on the rota and how to build a compassionate on-call culture, to compensation structures and tips for operationalising on-call.
Charlie Kingston
incident.fm is coming soon
We've made a podcast, and we're excited to share it with you later this week...
Charlie Kingston
incident.io on Ship It!
A few weeks ago, Stephen and I had the pleasure of talking to @Gerhard on changelog’s Ship It! Podcast. We chatted about incident workflows, our relentless focus on simplicity, and how incident.io uses incident.io when we have incidents ourselves.
Chris Evans
